NETELLER Blog

Upgrading to a NETELLER Extended account


I’m a strong contender in the extreme sport of online shopping. I’ve discovered a ton of great stuff on some pretty sketchy websites throughout my online shopping adventures. But enter my credit card information? I’m not so sure! I’ve had this conversation with myself many times and to avoid the whole internal conflict, I’ve become a very avid user of the Net+ Virtual Prepaid MasterCard®.

There’s just one catch—you’ve got to have an Extended account to download the virtual card. And to become an Extended member you’ve got to upgrade your account. Not to worry, this process is quite straightforward—as long as you follow the instructions.

There are 4 steps to the upgrade:

Step 1

a. Sign in to your NETELLER account.
b. Select the “Account” tab.
c. Select “Upgrade to Extended” or “Upgrade Account” in the QuickLinks menu.

step-1

Step 2

If you haven’t already, you need to accept the “Exception Warning”. You may have completed this when you signed up your account. If so, you’ll automatically skip to step 3. If not, the link is right there for you:

exception-warning

Step 3

This is where you’ll need to do a bit of legwork.

You need to verify your identity. There are two ways to do this: provide documents or register and verify your bank account.

You may not be eligible for both options, so be sure to look closely at your instructions. The option you are eligible for will be displayed to you.

If you have the choice between the two, I would personally suggest registering your bank account; it’s faster and requires less effort on your part. Also, you’ll be able to deposit and withdraw directly to and from the bank account you register.

Once you’ve registered and verified your bank account, you can proceed to step 4.

If you’ve gone down the path of providing documents, it may take a few days for them to be processed once you’ve submitted them but don’t worry, the hard part is now over. A NETELLER agent will email you to:

  • Approve your documents. Or:
  • Request re-submission of documents.

Step 4

This last step is as easy as pie. You will receive a call from a NETELLER agent to confirm all of the information you provided. The call will be quick and won’t take up too much of your time.

If you’re eager to get started right away, feel free to contact us yourself once your documents have been approved.

Note: If you’ve already confirmed your information at some point in your lifetime with us, you will skip this step, receive an email and your account will be upgraded when your documents are approved.

You’ve now officially upgraded your account!

Next time you sign into your account, you’ll find your status has been updated to Extended.

Now you’re ready to withdraw, transfer, deposit or shop to your heart’s content.

Related posts:

  1. Upgrading to an Extended account: Submitting identity documents
  2. Getting a NETELLER account
  3. Depositing funds in your NETELLER account
  4. Depositing with the India Local Bank Deposit option – Part 1: Initiating the transaction
  5. NETELLER’s new deposit option for India

  1. #1 by Marcelo Michelini on August 29th, 2009

    when am I going to receive the neteller agent call???

    thanks

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