NETELLER Blog

Posts Tagged sending money online

How to use your NETELLER eWallet

Need some help using your NETELLER eWallet? If so, you might want to check out our handy eWallet guide. You can download the English version in PDF format here. The guide explains some of the most useful functions and features offered by NETELLER, including:

By the way, if you’re looking for eWallet guides in other languages, we also have versions in español (Spanish), français (French), pусский (Russian) български (Bulgarian) and Norsk (Norwegian).

Today’s post was written by Gareth. As NETELLER’s Localisation and Communications Specialist, Gareth manages our translations and multilingual content. He also manages the videos on our YouTube channel. Gareth can be followed on Twitter (@Mengkai).

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The many uses of Money Transfer

I can honestly say I use NETELLER Money Transfer at least once a week, if not more. From payments to getaways to gifts, it’s hard to beat!

No more rubber cheques

When I invested in real estate with some friends, for example, I asked them to send me their share of the mortgage via NETELLER Money Transfer. We all know cheques can sometimes bounce. With NETELLER Money Transfer, I know the money is going straight into my NETELLER account.

Get paid in full

I also use it to settle tabs with my friends. For instance, I recently went on a spontaneous girl’s trip to the Okanogan. My one friend Samantha booked and paid for the accommodations, gas, food and wobbly pops. Once our hangovers subdued, we tallied up the total, split it evenly between the 4 of us, and sent NETELLER Money Transfers to Samantha. It worked out great! Who carries cash with them anymore? Not I.

Goodbye to gift wrap

Did I mention I have the best mom? She loves to spoil me. But I’m hard to shop for, so she sends me NETELLER Money Transfers so I can get my own gift. Which reminds me, it’s her birthday coming up, and I’ve got to think of something great for her! 

Pay your dues

My outdoor soccer season is starting up again in a couple weeks so my team fees are due soon. I’ll be sending my coach a NETELLER Money Transfer for that too. This year we are pitching in extra to get team apparel. We are going to look sharp, play stronger, and hopefully move up to a higher division this year!

As you can see, my money is online and I would be lost without NETELLER Money Transfer. What do you use it for?

Today’s post was written by Krista. Krista is the Brand and Marketing Planning Manager and she’s also an avid runner and a die-hard soccer player.

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Transferencias de dinero NETELLER en Sur América

English version follows
NETELLER tiene miembros alrededor del mundo, incluyendo una gran cantidad en Sur América. Hola Amigos! Sabemos que muchos están ahí disfrutando de los servicios de eWallet (cuenta). Por eso el día de hoy queremos explicarles a nuestros amigos Sur Americanos como pueden sacar el mejor provecho de nuestro servicio de Transferencia de dinero.

Digamos que usted desea usar el internet para enviar dinero a alguien, puede ser un amigo en su ciudad o alguien más en otro país, o tal vez conoce a un familiar que trabaja fuera del país, y desea enviar dinero a su casa. En la actualidad usted ya utiliza la red para enviar imágenes, compartir correos electrónicos y archivos con familiares y amigos, no cree que las transferencias de dinero deberían ser así de fáciles?

La mejor opción: quien envía y quien recibe tienen una cuenta NETELLER Extended

Las Transferencias de dinero son tan fáciles como enviar un correo electrónico, pero lo ideal es que ambos: quien envía y quien recibe, tengan una cuenta NETELLER Extended (Actualizada). Si quien envía el dinero es miembro de NETELLER Extended, pero quien lo recibe, no es ni miembro de NETELLER, aun se puede iniciar la transferencia, pero la transacción está limitada en la cantidad que se puede recibir. Para retirar el dinero, quien recibe, lo más probable es que quiera hacerlo por medio de nuestras tarjetas Net +, las cuales están disponibles con las cuentas Extended. Así que honestamente hablando, el mejor de los casos para ambas partes es tener una cuenta Extended. Vea nuestros artículos sobre cómo obtener una cuenta NETELLER, y sobre NETELLER Extended account (actualización) en el blog para obtener más información sobre esto. El proceso de actualización tarda un poco de tiempo, pero por los beneficios que le trae, vale la pena.

Opciones para Sur Americanos que viven en el extranjero

Digamos que usted o uno de sus amigos o familiares viven en Europa, y desea enviarle dinero a alguien en Sur América. Primero que todo necesita ingresar el dinero en la cuenta NETELLER. La mayoría de países occidentales tienen varias opciones de depósito para los clientes NETELLER como por ejemplo: transferencias bancarias internacionales o locales, tarjetas de crédito y más. Tenga en cuenta que estas opciones varían según el país y tienen diferentes comisiones y duración. Entérese de lo que está disponible para usted en su país, y elija la opción que mejor se acomode a sus necesidades. Depositar dinero a su cuenta NETELLER será muy sencillo y con la facilidad de las tarjetas Net+, la persona que está del otro lado no va a tener inconvenientes retirando el dinero. Las Transferencia de dinero NETELLER, son instantáneas, seguras y a muy buen precio, quien envía el dinero solo debe pagar un 1% de la transacción, hasta un máximo de 10 USD.

Opciones para Sur Americanos en su país de origen

Es usted un cliente de NETELLER que vive en Argentina, Perú, Chile, Panamá o en algún otro país de la región? En este momento sus opciones de depósito son un poco limitadas. Nosotros entendemos que algunas veces nuestros clientes en Sur América deben enfrentar muchos desafíos para depositar, y agradecemos la paciencia que han tenido y el continuo interés en NETELLER. Para evitar esto, le sugerimos que deposite por medio de transferencia bancaria internacional, NETELLER no le cobra nada por este tipo de depósito, y una vez enviado tarda de 2 a 3 días laborales. De todas maneras hay algunas cosas que debe tener en cuenta. Para realizar este depósito, debe tener un banco local en su país que envié dinero fuera del país, ellos probablemente le cobren por este servicio, y algunos requieren información adicional que debe tener para completar la transacción.

Pero tenga cuidado…

Otro problema que puede encontrar es los “Bancos intermediaros”. El dinero depositado por transferencia bancaria internacional va a llegar eventualmente a nuestro banco filial Barclays, el cual está localizado en el Reino Unido, pero si su banco en Sur América no tienen relación directa con bancos Europeos (y muchos no la tienen) van a ofrecer otra ruta diferente que es por medio de un banco intermediario en Estados Unidos, y en ese caso la transferencia no va a ser exitosa, porque NETELLER no puede aceptar transferencias desde Estados Unidos. Cuál es la solución? Para aumentar las posibilidades de que su depósito sea exitoso, averigüe en todos los bancos cercanos cuales tienen relación directa con bancos en el Reino Unido y Europa.

Retirando el dinero de su cuenta NETELLER

Una vez haya terminado exitosamente su Transferencia de dinero, es muy fácil utilizar el dinero. Con nuestra tarjeta Net+ Prepaid MasterCard® con seguridad de Chip y de PIN, usted puede retiar su dinero fácilmente en cajeros automáticos en todas partes. También puede utilizar la tarjeta Net + Virtual Prepaid MasterCard para comprar de manera conveniente y segura en internet.

Es usted un cliente Sur Americano que ya ha utilizado Transferencia de Dinero? Deje un comentario aquí y comparta sus experiencias.

Este artículo fue escrito por Gareth. Un empleado especialista en comunicaciones y posicionamiento de NETELLER, Gareth maneja las traducciones y contenidos en múltiples idiomas. Puede seguirlo en Twitter (@Mengkai). Gareth planea visitar Sur América algún día.


NETELLER Money Transfer in South America

NETELLER members live all around the world, including many in South America. Hola amigos! We know there are a lot of you down there who enjoy using your eWallets and the services within. Today I’ll explain how our South American friends can get the most out of our Money Transfer service.

Let’s say you want to use the internet to send money to someone. It could be a friend in your city, or someone in another country. Or perhaps you or a relative work overseas and want to send money home. You already use the web to share emails, images and files with your friends and family. Shouldn’t a money transfer service be just as simple?

Best situation: sender and recipient both have NETELLER Extended accounts

Money Transfer with NETELLER can be as easy as email, but ideally the sender and recipient should both have Extended eWallets. If the sender has an Extended eWallet and the recipient is not even a NETELLER member, you can still begin a money transfer. However, there are limits to the amount of money the recipient can accept. To take the money out, the recipient will likely want to use one of our Net+ cards, which come with our Extended accounts. So honestly speaking, the best case is for both parties to have an Extended eWallet. Check our blog articles on getting a NETELLER account and upgrading to Extended to learn more. The process takes a bit of time, but the benefits will certainly be worth it.

Options for South Americans living abroad

Let’s say you or your relative/friend live in Europe, and you want to send money to someone in South America. First you’ll need to move funds into the NETELLER eWallet. In several western countries NETELLER has many deposit options for members who want to fund their accounts: instant bank deposits, local bank deposits, credit cards and more. These options vary by country and have different rates and clearing times. Check out what’s available and choose the best one for your needs. Getting funds into your account will be easy, and with Net+ the person on the other end will have no trouble taking the money out. NETELLER Money Transfer is instant, secure, private and affordable. The sender pays a 1% transfer fee up to a maximum of 10 USD.

Options for South Americans at home

Are you a NETELLER member who lives in Argentina, Peru, Chile, Panama or another nearby country? Currently, your deposit options are limited. We understand the depositing challenges our South American members are facing, and we appreciate your patience and continued interest in NETELLER. We suggest you deposit money via our International Bank Deposit option. NETELLER does not charge for this service, and once started it usually takes 2-3 business days. However, there are some things you should be aware of. You will have to find a local bank that can send money out of your country. They charge for this service and sometimes will ask many questions or require lots of paperwork to complete the transaction.

But watch out for…

Another potential problem is the “intermediary bank” issue. Funds deposited via our International Bank Deposit option will eventually arrive at our partner bank, Barclays, which is located in the United Kingdom. However, if your South American bank does not have a direct transfer relationship with a UK or European bank (and many do not), they will often route the transfer via an intermediary bank in the United States. At this point the transfer will fail, because NETELLER cannot accept transfers from US banks. What is the solution? To increase the chance of making a successful deposit check around and see if you can find a bank in your area that has a direct transfer relationship with a UK or European bank.

Getting money out of the NETELLER eWallet

Once you’ve completed a successful Money Transfer, it’s easy to get your hands on the money. With our Net+ Chip & PIN prepaid MasterCard® you can withdraw cash easily at automatic teller machines nearly everywhere. You can also use our Net+ virtual prepaid MasterCard for secure and convenient online shopping.

Are you a South American member who has used NETELLER Money Transfer? Leave a comment here and share your experiences.

Today’s post was written by Gareth. As NETELLER’s Localisation and Communications Specialist, Gareth manages our translations and multilingual content. Gareth can be followed on Twitter (@Mengkai). He plans to visit South America one day.

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Express members can win with NETPoints in December

I’m excited for our Express members because December will be a month of giving! If you’re new to NETELLER, are a veteran, or perhaps hit your  Express limit, this will be the best time to upgrade your account. Why?

During December all Express members who upgrade their account will automatically be entered for a chance to win 10,000 NETPoints!

Not sure what NETPoints is? It’s the loyalty program for the NETELLER eWallet. And there are 3 really easy ways to collect NETPoints:

  1. Transfer funds to your favourite sites
  2. Use your Net+ card
  3. Send money with the new NETELLER Money Transfer service

There’s even more to win with your NETPoints

  • Enter for a chance to win cash draws of $500 per week, $1,000 bi-weekly or $7,000 per month
  • Redeem your NETPoints for a seat in a merchant tournament
  • Exchange for free deposits (if you become a VIP)

So go ahead and give yourself an upgrade for a chance to win big. Good Luck!

Have you upgraded your account yet? Tell us what you think about NETPoints.

Today’s post was written by Leanne. She is a Marketing Manager and works mainly on the VIP program.

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Fund your eWallet and transfer money online

This post was written by Lea K. She is the Manager of Consumer Marketing and currently manages all customer marketing programs. This is the third in a series of posts where Lea will be talking about the benefits of using a NETELLER eWallet. You can read the first post here, and the second post here.

OK, so now you know what an eWallet is and why you’d need one. The next logical step is figuring out how you spend your hard-earned money.

Different ways to use your NETELLER account

By now you know that you can send money to multiple merchants, but I like to use this account as my “travel budget.” I simply transfer a little money each month into my NETELLER account to help save for my annual vacation. Since my account is in Euro (and I’m planning a trip to Greece next summer), I can save in the currency that I’ll be using on my trip (with no surprises or huge credit card bills to pay off post-vacation).

I’m planning on using my Net+ card to pay for hotels while in Greece and I can easily access funds at local ATMs that bear the MasterCard® symbol.

Control your spending with Net+

You can use your Net+ card to pay anywhere MasterCard is accepted. It’s quick and easy to do. Plus, consider the money in your NETELLER eWallet account your “discretionary” funds. It’s a great way to control your spending. It’s also private. No statements are sent to your home address. This includes your Net+ usage too so there’s no paper trail of your shopping habits. Go ahead and buy those shoes in every colour!

Send money around the world

I also send money to family. My niece, who lives in Mexico, is going to be 1 year old in December, but since I can’t be there I’m sending her money (via her Dad of course) for her birthday. This is the quickest, safest and cheapest way I’ve found to send her cash for her birthday.

Now that you know all about the NETELLER eWallet, I’d love to hear how will you use it.

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It’s better than a credit card

This post was written by Lea K. She is the Manager of Consumer Marketing and currently manages all customer marketing programs. This is the 2nd in a series of posts where Lea will be talking about the benefits of using a NETELLER eWallet. You can read the 1st post here.

I already told you the elevator ride version of what a NETELLER eWallet is all about. But sometimes I give the dinner party version too.

Once people hear that it’s more than just a credit card alternative, they start getting interested. They want to know how they get money into their eWallet and that’s when I put my money hat on and tell them more about it.

You can load money into your eWallet in a variety of ways – the choice is yours:

  1. Deposit using a local bank deposit method like Poli (if you’re from the UK or Australia), giropay (if you’re in Germany)  or iDEAL (if you’re in the Netherlands). You can also use your debit or credit card.
  2. Transfer money into your eWallet from a merchant’s site. Simply visit their cashout page and select NETELLER as the withdrawal option.
  3. Receive money from someone through NETELLER Money Transfer.

Many of these options are free to use and we also have frequent “free deposit” promotions which are a great opportunity to load more funds into your eWallet.

Not only do we give you choice in loading your account, we offer dozens of currency options too, which can reduce your overall foreign exchange costs.

Currency choice and foreign exchange fees

Your eWallet lets you transact in multiple currencies because in the online world there are no borders. For instance, even if you live in the UK, you can easily transact online in US Dollars (USD). Just get a USD NETELLER account and once you have loaded your eWallet, you can move your funds to as many different merchants as you’d like without worrying about paying a foreign exchange (FX) fee every time (provided the merchant you deal with transacts in that currency or whatever your currency of choice is). In the long run, you’ll save big on FX fees.

If you’d like to learn more about our eWallet, check this out:

Where will your eWallet account take you today? Let us know.

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Secure online payment services with an eWallet

This post was written by Lea K. She is the Manager of Consumer Marketing and currently manages all customer marketing programs. This is the first in a series of posts where Lea will be talking about the benefits of using a NETELLER eWallet.

Why I joined NETELLER

I joined NETELLER over 3 years ago and I still remember the job posting clearly. “The world’s leading independent online payments business,” was looking for a marketing manager who could promote, “innovative and instant payment services where money transfer is difficult due to identity, trust, currency exchange or distance.”

I had no idea what any of that meant. Still, I was intrigued by the job and the opportunity to work in the dot com industry. So I applied, nailed the interview, and have been happily working here ever since.

What’s an eWallet?

I had a lot to learn in the early days, starting with wrapping my head around what exactly an eWallet was. By now, I’ve got the elevator version down to an art form. Think of NETELLER as your online wallet. Just as you have a wallet to hold all of your cash when you’re on the go, a secure eWallet holds your cash when you’re online.

You’re probably thinking “So what? I can use my credit card when I’m spending online.” True, but here are the top 3 reasons you need an eWallet:

  1. It’s easier to transfer funds to multiple sites with an eWallet. If you want to transfer money to sites with a credit card, you have to take it out every time and top up those accounts. That means you are entering all your personal and credit card information into every site you visit and keeping cash all over the internet. Instead, an eWallet lets you keep your money (and personal information) in 1 place and you can move it around to any site you want, when you want.
  2. It’s the fastest way to cash out of your favourite sites. Getting your money out of a merchant site can be a real pain. They usually only offer slow and expensive options like cheques. That’s so old school. An eWallet allows you to instantly transfer money from your favourite sites back to your eWallet so that you can pull it out at ATMs or use it at point-of-sale terminals anywhere in the world.
  3. Lots of sites decline credit cards. Need I say more?

Here’s a diagram that I use to help explain how an eWallet works:

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Put simply, eWallet is a payment solution designed specifically for the online world, and once you use it, you won’t go back to the old way of doing things. Just like I’ll never go back to my old job.

How do you describe an eWallet to friends? Tell us today.

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New NETPoints mean more NETELLER rewards

Today’s post was written by Leanne. She is a Marketing Manager and works mainly on the VIP program. She’s also in charge of the office fish tank.

For as long as I can remember we’ve had the NETPoints program for the NETELLER eWallet. It’s been around for so long that sometimes it’s easy to forget we’re the only eWallet company that offers this type of program.

What’s a NETPoint?

Members earn NETPoints every time they send money to friends, family or their favourite sites. They can use their points to enter draws to win big cash prizes – $4,500 USD worth per month! It’s no wonder many of our members take advantage of the weekly, bi-weekly and monthly giveaways. But not everyone knows it exists! Well, that’s ending now.

We asked members how we could kick the NETPoints program up a notch and got some great feedback. Now we’ve bulked it up with some fantastic benefits and are ready to send it to the masses!

The goods

  • Earn points every time you send money online to your favourite site, to your friends using Money Transfer or when you use your Net+ card
  • Use your points to enter weekly, bi-weekly and monthly draws (up to $4500 awarded monthly!) or use your points to enter tournaments
  • VIPs can use their points for up to 10 free deposits a month!

And there will be more amazing benefits coming soon. Follow us on Twitter for even more chances to win NETPoints and to find out if you are the latest cash giveaway winner.

I can’t wait to see what you think about the revamped NETPoints program. You know where the comments go.

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Online money transfers to friends and family are safe and easy

Today’s post was written by Gary. Before moving into his current role as Business Development Manager, Gary helped to develop NETELLER’s online Money Transfer service as the Marketing Manager for that program.

You’ve already heard me talk about sending money to my cousin Petra in Vienna and co-workers around the world. I’m starting to feel like kind of a broken record here, but people keep asking me how it works. For instance, my friend Chauncy recently told me that using bank transfers to send money to his wife’s family in Taiwan was about as easy as herding cats.

You see, bank wires take anywhere between 4 and 8 days, and the cost depends on how many banks touch the money en route to its final destination – and there’s no way of knowing in advance. Plus, there is no way of knowing if it’s been received. I told him he could save headaches and money by using Money Transfer.

Send money to non-NETELLER members

“That’s fine for you lot,” Chauncy said. “But my in-laws aren’t members.”

“Not a problem,” I said. “Provided your in-laws are online, and you have their email address, you can send them money with Money Transfer. Simply use their email address to initiate the transfer. Once you hit send, they’ll get a message instructing them on how to set up a free NETELLER account to receive the money.”

Give them the heads-up that you’ll be sending money by telling them to check out the NETELLER Money Transfer site at sendmoney.neteller.com

NETELLER online security

“Sure, I can do that,” he said. “But they’re pretty nervous about moving money online. How secure is the service? I want to pay them back without a hassle.”

I told him that NETELLER accounts have the best online security because of the stringent identification processes members go through. And NETELLER is a regulated e-money issuer that has been around for 10 years helping members move money around the world in over 180 countries and 20 currencies. His in-laws can rest assured knowing that their money will land in their NETELLER account safe and sound.

How do you use Money Transfer? Let us know.

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Send money online to more than 180 countries with NETELLER

Today’s post was written by Gary. Before moving into his current role as Business Development Manager, Gary helped to develop NETELLER’s online Money Transfer service as the Marketing Manager for that program. This is a follow-up to his first blog post, which you can read here.

Money TransferI’ve already talked about using NETELLER’s Money Transfer service to save time and money while sending birthday money to my cousin Petra in Vienna.

But I could have just as easily talked about using it to send money to my manager Sona while she was visiting family in India to pick up gold jewelry and Pashmina shawls for my wife. Or I could have told you about the time I got paid back by Tom in our UK office after he lost a friendly bet we made about sales performance.

In fact, since Money Transfer allows members to send and receive money almost anywhere in the world, I could have described hundreds of ways of using Money Transfer.

How will you use it?

As long as you reside in one of the more than 180 serviced countries, you can start taking advantage of low cost money transfers around the world. Simply sign up for a free NETELLER account to start sending money to anyone in any of our supported countries.

Choose your currency

You didn’t think we’d offer a service in 180 countries and then skimp on the currencies, did you? Money Transfer provides automatic currency exchange between 20 currencies including US dollars, British Pounds, Chinese Renminbi, Indian Rupee, and the Euro. For a complete list of currencies, check out the Money Transfer website at sendmoney.neteller.com.

Using multiple currencies

When you open an account with NETELLER, you must specify which currency you wish to use. What happens if you want to send or receive funds in a different currency than your account is associated with? NETELLER will automatically convert the funds in to the destination currency, making sending and receiving different currencies a snap.

Let us know where you are sending money or learn more by visiting sendmoney.neteller.com.

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