Posts Tagged security
Verify your virtual wallet for better identity protection
When you first sign up for a NETELLER eWallet, you receive an Express account. An Express account allows you to quickly deposit and transfer funds to your favourite merchants or your friends and family. However, to take advantage of all the NETELLER services—including the Net+ Prepaid MasterCard® and higher limits and withdrawals—you will need to verify your account.
Why verify your eWallet?
NETELLER is authorised and regulated by the Financial Services Authority (FSA). As a regulated financial institution, we need to know who is using our system. When members verify their accounts we ask them to provide proof of identification and proof of address. This allows us to ensure we know who our members are.
As a result of verifying your account, we can provide you with additional services such as an increase in limits, international roaming access, withdrawals via Net+ card and heightened security. Verifying your account also helps to prevent fraud and identity theft. Once you verify your account, your account status will change to Extended.
How to verify
NETELLER offers several ways in which you can verify your account. To see which options are available to you, sign into your NETELLER account and click the “Upgrade Account” link found under the QuickLinks menu on the left hand side.
For more guidance on upgrading your account, watch the video below:
Today’s post was written by Jag, a Marketing Manager. Jag loves driving her big truck and visiting Las Vegas (but not necessarily both at the same time).
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Loading ...Smart surfing
At work I’m on the web, at home I’m on the web. I could probably surf the web all day. Maybe that makes me a computer geek, but I’d like to think of myself as web savvy. Either way, I can’t stress enough how important it is to look out for security features when shopping online. It’s so easy to get dumped onto the wrong site with just a click of a mouse. To avoid any viruses, misunderstandings or stolen information, I’ve created a short list of helpful tips.
7 tips to stay safe while surfing the web
- Prizes/Promotions: Yup, if it sounds too good to be true then it probably is. Don’t waste your time trying to shoot the monkey for a new iPad.
- Personal information: Don’t give out your personal information; keep your information and credit cards safe. Use NETELLER’s eWallet and Net+ Virtual Card when shopping online to keep your information private.
- Web browser: Keep your web browser up to date. Deleting your temporary files helps keep your personal information safe. Web browsers have their own security features, so pick the one that’s right for you. Click here to learn how.
- Computer security: Ensure your computer has security features, like a virus detector, anti-spyware, popup blocker & firewall. Remember to always update your personal software.
- Emails: Watch out for phishing emails. Click here to learn more.
- Public Wi-Fi: Avoid public Wi-Fis. Public Wi-Fis are usually open and unlocked, which allows others to access your personal information. You never know who’s tuned in!
- Websites: Check the sites you shop on. Look for security features such as VeriSign. When making NETELLER transactions make sure they display a NETELLER logo.
By following these tips, I have saved myself money by not having to take my hard drive to be cleaned out as often, maintained my surfing speed, as well as avoided many unnecessary inconveniences that nasty viruses may leave behind.
So go ahead, have fun on the web. Just remember to use these 7 easy tips for safe surfing.
Today's blog is by Ashton. She’s a strong charity advocate, loves Pilates, long walks on the beach… Oh yeah, and she’s a typical red head.
(No Ratings Yet) Loading ...Holiday planning done securely
Vacation season is in full swing, and this year you may have decided to forgo the travel agent by booking your trip online. Booking your own vacation may be fun, but it's important not to let that distract you from spending securely online. It's easy to purchase on an unsecure site, but it is not easy to reverse the damages it can do to your bank account and sometimes your credit.
Taking precautions
It takes just a few precautions to protect yourself when booking your holidays online. This small effort will benefit you in the long run. To ensure you are spending securely and responsibly online, just ask yourself the following questions before you press that "buy" button:
- Is my PC secure? Make sure your browser is updated and your PC is protected with a reliable and up-to-date security program.
- Who am I buying from? If you are booking a flight, hotel or car reservation on a website that you've never used or are not familiar with, do some research to make sure they are legitimate.
- Is the site secure? Secure sites will often have a secure symbol like an unbroken lock or key and a secure URL that begins with https://.
- Will my personal information remain private? Make sure you have read the site's privacy policy. If the site plans to share your information with a third party, it will be stated in the privacy policy.
- Do I have proof of my booking/reservation? Once the transaction has been processed, the site will provide a confirmation of your booking or reservation. Print this out for your records.
Secure payments
The final step you can take in protecting yourself while booking your vacation online is to use the most secure payment method. Credit cards will do the trick, but can potentially give access to your personal information or credit. A prepaid card is the most secure method of payment because there is no attachment to your bank account or your credit. These few simple steps will help you plan your trip while keeping your personal information safe. Small price to pay for peace of mind, wouldn't you say?
Today’s post was written by Suzanne. She is a Marketing Program Manager and loves to shop and drive around town in her new Mini.
(No Ratings Yet) Loading ...Phishing: what it is and how to avoid it
We’ve noticed that there are people out there who are trying to mimic our brand and take advantage of our members through phishing emails.
What exactly are phishing emails? They are fake emails that look like they are from a real company and are sent out in attempt to get people to give out personal information like usernames, passwords, credit card or banking details.
How to spot a scam email
We strongly recommend that you be vigilant in looking out for phishing schemes or online scams. NETELLER regularly sends emails and runs promotions, but there are ways to ensure that the information you are accessing is genuinely from NETELLER, including:
- The email addresses from which our emails are sent always use NETELLER as the top-level domain (i.e.: communications@neteller.com or support@neteller.com, not neteller@site.com)
- We never ask you to enter your NETELLER account password into a site other than www.neteller.com
- You should only ever be asked to enter your NETELLER Account ID or Secure ID on a site that accepts NETELLER as a payment option; only visit and enter information on sites you trust
- We only ask you to visit sites that use neteller.com as the top-level domain, including www.neteller.com, www1.neteller.com, promotions.neteller.com, sendmoney.neteller.com, public.neteller.com, showcase.neteller.com, content.neteller.com, and blog.neteller.com
- We occasionally ask you to visit www.netpluscards.com; this is a trusted NETELLER site
- We do not use domain names that have hyphenated or other versions of our brand name, for example www.netellerpromotions.com or www.neteller-account-security.com
If you suspect that the email you are receiving or the site you are visiting is not genuine, please email us at phishing@neteller.com. Our dedicated security team will promptly review your submission and will respond.
Today’s post was written by Jag, a Marketing Manager. Jag loves driving her big truck and visiting Las Vegas (but not necessarily both at the same time).
(1 votes, average: 5.00 out of 5) Loading ...Une nouvelle attaque de type phishing cible depuis peu les nouveaux membres français
Posted by English version follows
Nous avons reçu dernièrement plusieurs complaintes de nouveaux membres contactés par des individus suspects lorsqu’ils vendent des biens sur des sites en ligne comme « leboncoin.fr ». L’acheteur leur demande d’ouvrir un compte Neteller afin de recevoir le paiement des biens vendus.
Comment ils vous induisent en erreur
De faux emails sont envoyés faisant croire que l’argent est débite du compte de l’acheteur et en attente de transfert. Il leur est demandé d’expédier le colis par Chronopost et de fournir le numéro de suivi pour pouvoir créditer leur compte Neteller. Dans certain cas, il leur est également demandé de payer certains frais par Western Union ou de fournir des informations détaillées du compte.
Ces emails reproduisent le logo Neteller et présentent une fausse adresse email (internationalneteller@rocketmail.com, netellerworld@ymail.com ou similaire).
Cf. ci-dessous un exemple:
Les nouveaux membres qui tombent dans ce piège envoient les biens ou de l’argent qu’ils ne reverront plus …
Nous souhaitons vous rappeler que Neteller ne vous demandera en aucun cas :
Des informations complémentaires relatives à un transfert effectué sur votre compte
De payer des frais administratifs par Western Union ou par n’importe quelle autre agence
De fournir des détails de votre compte, y compris votre code d’accès sécurisé ou votre mot de passe
Si vous pensez que vous avez reçu un email d’hameçonnage, merci de le faire suivre à l’adresse mail phishing@neteller.com. Et rappelez-vous que si vous avez la moindre question avec une transaction vous pouvez nous contacter ici.
New phishing activity is targeting new French NETELLER members
We received many complaints recently about people that were contacted by suspicious individuals when trying to sell items through classified webpages such as “leboncoin.fr”. They were asked to open a new NETELLER account in order to receive an online payment for the items.
The fake emails using the NETELLER logo and brand name are sent stating that the money has been processed to their account and that they have to send the item by regular postal service. Below is an example:
How they trick you
The phishing emails are either asking targets to send an item by postal service and communicate the expedition code or pay a Western Union administrative fee. In some cases, the phishing emails are also asking for personal account details.
The emails are quite aggressive and use fake email addresses (internationalneteller@rocketmail.com or netellerworld@ymail.com or similar). New members that have fallen into the trap have sent items or paid a fee that they will never see again.
We would like to remind you that NETELLER will never ask you to:
- Send subsequent information regarding any money transfer
- Pay any administrative fee by Western Union or any other money transfer company
- Provide any account details by email, including your Secure ID or password
If you think you’ve received a phishing email, please forward it to phishing@neteller.com. And remember, if you think you have any problems with a transaction you can contact us.
(No Ratings Yet) Loading ...Secure online payment services with your NETELLER account
Today’s post was written by Graham. He worked in our Financial Crime Department as a Risk Analyst.
Everyone likes to know know that their account is protected. And NETELLER wants to help you keep it that way. Check out the top 6 list we put together on how to keep your account (and computer) secure.
6 tips to keep your NETELLER account safe:
- Check for viruses and malware. Run a scan on your computer with a trusted anti-virus software program on a regular basis. If a scan detects any suspicious programs or applications, remove them immediately.
- It’s your account, keep it that way. No matter how much you trust your friends, don’t trust them with your money by sharing your NETELLER account. Plus, if you sign up a friend we’ll give you a bonus.
- Update your operating system and browser regularly. Whether you use Windows or a Mac, we recommend enabling your automatic update settings, and updating when you get a notification.
- Change your password frequently. Make sure you choose a password that contains a combination of numbers, characters, and case-sensitive letters to strengthen the security of your account. The more often you change it, the more secure you will be.
- Protect your password and Secure ID. Never enter your password or Secure ID after following a link in an email from an untrusted site. Always go directly to www.neteller.com. NETELLER will never email you to ask for your password or other sensitive information.
- Use your own computer. It is much safer if you use your NETELLER account on your own computer. If you do use another computer, be sure to delete your “Temporary Internet Files” or “Cache” and clear all of your “History” after you log out.
Do you have some tips too? Feel free to share them here.
(No Ratings Yet) Loading ...Go for a virtual prepaid card when shopping online
Today’s post was written by Nicole. She is the Marketing Manager for Consumer Products on our Brand and Group Marketing team.
Whether you love them or hate them, there’s no denying that credit cards have made our lives a whole lot easier when buying items online. But I’ve found that convenience can sometimes come at a price.
For instance, each month I’m in a panic to make sure that I pay my credit card bill on time so that I don’t incur the high interest charges. And I hate the idea of dealing with the headache of a fraudster getting a hold of my credit card number.
Better than a credit card for online payments
I’ve now found a better way to buy my favourite items online – I use my Net+ virtual prepaid card. Here’s why I think the virtual card is better:
1. Contains next-generation security features
Because the card generates one-time use card numbers, it means I get a new number each time I want to make a purchase online so I never have to worry that someone will get a hold of my card number.
2. Helps me to control my spending
Let’s face it – in today’s economy no one wants to rack up debt. I use my virtual prepaid card to make sure I don’t spend more money than I have. Plus I never have to worry about paying monthly interest charges.
3. Gives me direct access to the money in my NETELLER account
Since the card is linked directly to my account, I just put money in my account and voila, it’s instantly available on my card – no additional work needed.
4. Lets me set aside some “fun money”
Not sure about you, but I like to keep the money I have for monthly bills and entertainment separate. So I use my virtual card online to pay for games, music, books or whatever else makes me smile that day.
5. Makes online shopping simpler
I tap away on a keyboard all day, so when it comes to avoiding additional keystrokes I do. This is why I love that the virtual card auto-fills the payment web forms for me and since I downloaded NETELLER Desktop it also detects cashier pages for me as well. To see how it works, check out the prepaid virtual card demo.
So now you’ve read about why I think a virtual prepaid card is so great, why don’t you check it out for yourself? Just sign in to your account, go to the Net+ cards tab, get the virtual prepaid card and see if you agree.
What have you purchased online with your Net+ virtual prepaid card?
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