NETELLER Blog

Posts Tagged online payment

Paper or plastic?

Today’s post was written by guest blogger Niclas Aarestrup from Denmark. He is a travel writer and he uses his Net+ card everywhere. Follow him on Twitter today (http://twitter.com/niclasaa) and keep up with his latest travels.

I remember years back when I went on a holiday to Germany and France, armed with a bunch of Eurocheques and an EC card, the now defunct European, improved travellers cheque. The system had to give up when the popularity of international credit cards made the system obsolete, though in Germany the system continued as an ATM card on the Maestro network.

An imperfect solution

The original travellers cheque is still alive and fairly well, available at some banks and exchange bureaus. But they suffer from many of the same problems the Eurocheques had and maybe even more:

  • You have to buy travellers cheques before you depart
  • You buy the amount in the denominations you expect to need
  • They are not easily redeemable everywhere, so when you need to cash them in you may have to look around a bit

Add to this that you pay a premium on top of the exchange rate, you will usually pay a fee to cash them in and they are only available in certain currencies. If your travellers cheques are not in the currency of the country where you cash them in, you will lose even more of your hard-earned cash to exchange fees. However, they do have 1 advantage: you can get them replaced if they are lost or stolen, even without travel insurance.

Pick up a Net+ Prepaid Card

I have personally been using the Net+ Prepaid MasterCard® for a while now in several different countries and paying in several different currencies. It has many advantages over travellers cheques. Perhaps the biggest advantage is the fact that I can use Net+ to pay at many locations. The Net+ card works at ATMs when I need cash, but it also works in hotels, stores, restaurants and onboard all the ships I’ve been travelling with lately, which reduces my need to carry large amounts of cash.

I have set up my NETELLER account and Net+ card in my local currency, which makes it easy to keep tabs on costs and also means that no matter what foreign currency I pay in, I will only incur a single exchange fee. But even if I hadn’t made this choice I could usually still spend less on exchange fees than I would have with travellers cheques.

As for security, the card is protected by the Chip & PIN system, and only the funds in your NETELLER account are available for withdrawal or purchase with certain limits to how much can be spent or withdrawn within any 24-hour period. Do remember to carry the Net+ support phone number and remember the details needed to cancel the card if you should have your card stolen (and don’t forget to report the theft to local police as well).

Control your spending with a prepaid card

If you’re going to be travelling for a while, for instance that dream trip around the world, you could set up bank transfers from your bank account to your NETELLER account at an interval you choose. This can help control your spending as well as limit any loss you might incur from theft. But if you find you need more money than you had planned, you might also be able to make additional transfers while you are on the road. 1 other smart feature is that if you have close family or friends with NETELLER accounts, they can quickly and easily send you more money if you run into problems, without having to pay high fees.

Final travel tips

As always when travelling abroad I would recommend taking out travel insurance or making sure you are completely covered by your existing policies. Not only can you get money or other valuables replaced, but if something unforseen happens, like the recent grounding of all planes in northern Europe, or if you need to go to a doctor or even a hospital, your policy will cover it.

And above all, always remember:

  • Never carry around large sums of cash and don’t let anyone see what you have inside your wallet
  • Never let anyone see or know your PIN
  • If at all possible, never let your Net+ or other debit and credit cards out of sight. This can be hard at bars and restaurants but unfortunately apply even more so in these locations where skimming of cards can happen in mere seconds. Luckily the increasing use of the chip function eliminates this risk.
  • Make sure you have the phone numbers and details available if you should need to close your cards.
  • And above all of this, always use common sense when travelling

Safe journeys this summer!

 

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A travel guy’s guide to buying online this Christmas

Today’s post was written by guest blogger Niclas Aarestrup from Denmark. He is a travel writer and he uses his Net+ card everywhere. Follow him on Twitter today (http://twitter.com/niclasaa) and keep up with his latest travels.

The time to be with near and dear ones is fast-approaching, but it’s also the time to give and receive. Yes, the race for this year’s Christmas gifts is intensifying. Many people are discovering they can save quite a bit of money buying things online. You not only benefit from lower prices, but often from a much larger selection.

Shop the world, but read the fine print

Shopping online opens a world of gift-giving possibilities. You are no longer limited to merchants in your own country. But be aware, finding bargains by buying abroad might mean high shipping costs, taxes and other fees. Take extra care reading the merchant’s terms and conditions since the consumer protection policy might be different than what you are familiar with.

Gift buying within the European Union

If you live within the European Union and decide to buy from an EU merchant, things are a little simpler. You might still find shipping costs to be fairly high, but the price you pay on a merchant’s website includes all taxes. In terms of consumer protection you are also better off. If the merchant you regularly buy from actively advertises in your country, they are bound by the consumer protection laws that are in effect there.

You will also have a minimum of 7 days to return the purchase, but remember that certain restrictions apply to this rule. Check with the merchant and/or your national European consumer centre. You can find more information on this subject at the European Commission’s website.

Pay online securely with Net+

The safest way to pay for your goods online is to use debit or credit cards. Bank transfers, wire transfers and Western Union all seem like good methods, but keep in mind that they all provide minimal protection and should only be used if you know the merchant.

But if you’re a member of NETELLER you’re in luck because it offers an extremely secure solution to shopping online with its Net+ virtual prepaid card. It will help to control your online spending, which is great, especially if you get caught up in the spirit of the season. The only money available to you is what you have deposited in your NETELLER eWallet.

The beauty of the Net+ virtual prepaid card is that it generates a one-time use card number so that your purchases and money are protected when you’re online. Even though it has great security features, always make sure when buying online that you are on an encrypted page when you enter your payment details. These usually have an address that starts with https and most web browsers will display a closed lock to indicate that the data is encrypted.

Here are some sites I have used and may help you with your Christmas shopping:

  • Amazon is not limited to books. You can find all kinds of goodies at their site, but shipping destinations may be limited. And the Amazon site is also available these countries : CanadaChinaFranceGermanyJapanUnited Kingdom
  • Harrods, the renowned London department store is also online. Why not get their famous Christmas teddy bear?
  • Pricerunner lets you compare prices on many products. They not only list online merchants, but also high-end retailers. You can also compare prices among countries. You can also check out a Pricerunner site closer to home:  United KingdomFranceGermanyAustriaSwedenDenmark
  • Conrad offers all kinds of electronics, gadgets and hobby products at fair prices. They ship to most countries.
  • Hamleys, the world famous London-based toy store ships to most destinations.
  • Model trains and accessories are available at Factory Direct Trains, which ships worldwide.

Tell me some of your tips to shopping online.


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Hassle-free travel with my Net+ prepaid cards

We’re excited to welcome guest blogger Niclas Aarestrup from Denmark. He is a travel writer and he uses his Net+ card everywhere. Follow him on Twitter today (http://twitter.com/niclasaa) and keep up with his latest travels.
niclas2
As a travel writer, I need to book numerous hotels, sightseeing tours and tickets depending on where I’m traveling. Like many of you, I end up paying for all of these with credit and debit cards.

Protect your cash and pay with plastic

From a consumer standpoint, it is better to use plastic to pay, since you’re usually better protected than when you pay with cash or use a wire transfer service. Also, many hotels require a credit card upon check-in, though some will accept a cash deposit instead. But having your fun money tied up in a costly deposit may limit daily excursions or the number of times you dine out.

In most cases you’re not punished for paying with plastic, however, in some European countries like Denmark, Sweden and the UK, customers can be charged for paying with credit or debit cards, regardless of the issuer. National laws in these participating countries require stores to clearly display the added fee and are limited on how much extra they can charge. Rest assured, tourist-friendly stores rarely add any fees.

So what do you do if you aren’t able to get a credit card, or like me, don’t feel entirely safe spending on a card that comes with a high limit and interest charges?

Benefits of a credit card minus the risk

This is where the Net+ physical and virtual prepaid cards come in handy. For one, the physical prepaid card is accepted worldwide and protects you with chip and PIN secure technology. Plus, I have first-hand experience that NETELLER does indeed keep an eye out for suspicious transactions and thus minimizes credit risk even further. It also gives you the same benefits as a credit card that you would use in the “real world” to buy airline tickets, shop or book hotels.

The Net+ virtual prepaid card has added security in that it generates a one-time use number that can never be used again. That means your virtual card number is always protected and it becomes unusable or worthless to anyone who attempts to intercept your information online.

Traveling and transacting with my virtual prepaid card

I’ve really been enjoying the convenience that my Net+ virtual prepaid card offers me. For instance, it works well for reserving hotel rooms, although its expiry date means it’s only valid for around a month.

It’s also great to pay for tickets and tours online, but be careful as you may be required to show or swipe the physical version of the Net+ card you used for payment when picking up your tickets. The virtual card also works well for buying guidebooks online that you might want for your next big trip.

First class acceptance

I have used the Net+ prepaid card to buy several airline tickets and have had absolutely no problems. With that said, you should be able to buy tickets anywhere else the card is accepted. Hotels are more than happy to accept the card, as are most stores and ticket vending machines for public transit that you might come into contact with as a tourist.

Why cash is still good

Using a credit or debit card on your holiday can almost eliminate the need to carry cash, but not completely. The main reason is that not every store, restaurant or office accepts credit or debit for payment. For example, in Denmark some merchants won’t accept international credit cards, only the national DanKort.

When it’s time to make a payment, some online payment systems that handle credit card transactions may be temporarily offline. Again this has happened a few times in Denmark, as well as in other places, so always have some cash on-hand. With that said, still feel safe with your Net+ card in your wallet, knowing it’s a widely-accepted, secure method of payment and will enable you to carry less cash.

Tell me where you have used your Net+ physical or virtual prepaid cards.

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The evolution of the credit card

Today’s post was written by Nicole. She is the Marketing Manager for Consumer Products on our Brand and Group Marketing team.

Years ago, you’d see people listening to their favourite music on clunky, over-sized portable CD players, but over time we saw tiny MP3 players emerge and take their place. Technology definitely revolutionized how we listen to our music – from playing songs off our computers to listening to tunes on a 1-inch player.

Virtual security

A similar comparison can be made about credit cards. Their technology is continually advancing to help protect your money. For instance, the major credit card brands recently introduced virtual prepaid cards that contain next-generation security features and are especially designed to protect you from fraud and identity theft whenever you pay online.

Embrace your online world

Security in “real world” transactions is knowing that your physical card is always protected from shady individuals, thanks to the added security of chip and PIN technology.

In the online world you don’t have the same protection, which is why virtual prepaid cards have their own unique security features. Most generate a one-time use number, CVC and expiry date each time you make an online purchase, thus keeping your card details safe from hackers or thieves.

There are various incarnations of the virtual prepaid card out there. For example, PayPal only offers a virtual debit card accessible from the toolbar, whereas NETELLER offers up two convenient options of its Net+ virtual prepaid card. You can either access your virtual “web card” from your NETELLER account or the desktop version that notifies you when you can use it at a checkout page. With cards like these to choose from, you can pay online to your heart’s content.

Have you ever used a virtual prepaid card? Tell us which one and what you thought of it.

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How Rick Astley made his entry into the online payment services industry

What does this 80’s hearthrob have to do with an eWallet company? It’s not a long story and totally worth the read if you’re in need of a few laughs.

Only 4 months after launching the new NETELLER eWallet brand (a long story that you can read here), a Norwegian poker forum called Donkr.com kicked off a $50 Photoshop contest to see who could come up with the best parody of the NETELLER brand personas. Now, you don’t have to speak Norwegian to get a few laughs out of the parodies that showed up, including Jessica Alba, Chuck Norris and my favourite, Rick Astley.

RickAstley

Make sure you subscribe to our blog, because we’ll be announcing our very own contest right here! In the meantime, tell us which parody you dig the most.

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The NETELLER Evolution begins

Today’s post was written by Alan. He is the Manager of Merchant Operations. He was also our first NETELLER hero.

alanOnly days into 2008, NETELLER officially shifted from a cautious yellow to a speedy green. We were changed; we were bold. And I was asked to be NETELLER’s first brand ambassador. Flattered? Yes. Apprehensive? Definitely.

What? Put myself out there?

I like the company I work for, I believe in the colleagues I work with… ok, if they think this is a good idea, I’ll put my trust in them. Why me? We’ve got a great product and, as my 7th anniversary with NETELLER approaches, I know I’ve been as much a customer as I’ve been an employee.

I soon saw myself all around our office. There was a 5-panel group photo at one entrance, a 3-panel solo shot at another, and, of course, I was on the homepage of neteller.com. Then there was also being the cover on the box of a deck of playing cards. I don’t remember how many packs I’ve given away now. Not just for friends and family, but also to our business partners.

While I don’t find my face around as much as before, I still take pride in being a part of this ambassador team – and our numbers are growing. I’ve shared many laughs and compliments; it continues to be a fun experience.

What? Write a blog entry?

Of course I will.

This is Alan. Alan has flopped the nuts, beat the bonus, and covered the spread (with his favourite team).

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Deposit money online for free in September

Today’s post was written by Leanne. She is a Marketing Manager and works mainly on the VIP program  and promotions like this one.
We were happy to hear you loved our last free deposits promotion, so I’m really excited we get to offer it to you all again!
A lot of work was needed to get this promotion off the ground. We’ve worked day and night to get it to you as soon as possible and now, the day has come! Register here anytime from September 2 to September 30 and all your deposits for the month will be free.
And VIPs? Don’t think I forgot about you. I pulled a few strings so you can get free deposits until October 14. You can thank me later.
Have feedback on our promo? Let us know by commenting below.

Today’s post was written by Leanne. She is a Marketing Manager and works mainly on the VIP program and promotions like this one.

We were happy to hear you loved our last free deposits promotion, so I’m really excited we get to offer it to you all again!

A lot of work was needed to get this promotion off the ground. We’ve worked day and night to get it to you as soon as possible and now, the day has come! Register here anytime from September 2 to September 30 and all your deposits for the month will be free.

And VIPs? Don’t think I forgot about you. I pulled a few strings so you can get free deposits until October 14. You can thank me later.

Have feedback on our promo? Let us know by commenting below.

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Being a NETELLER VIP means more than online payments

Today’s post was written by Leanne. She is a Marketing Manager and works mainly on the VIP program. She’s also in charge of the office fish tank.

fishI got my first VIP card the other day. Granted, I got it from an aquarium centre, but still I was pretty excited. I’ve never been a VIP of anything!

See, I had some trouble getting our fish tank set up properly. I started off with a few “experimental fish” to make sure everything was working all right. Unfortunately for Tester 1, it wasn’t. A few adjustments and a quick trip to the pet store later, and Tester 2 and Tester 3 were happily swimming around the tank.

I guess what was bad for Tester 1 was good for the aquarium business, because as I walked up to the cashier to pick up the replacement fish, the lady behind the counter told me I qualified for VIP status.

Images of big discounts, extended warranties, exclusive promos and awesome points programs started dancing in my head. I’m embarrassed to admit that I got excited about what benefits I would earn as a newly-minted fish store VIP.

I later found out that everyone who walks into the store gets a VIP card. There are no barriers, no qualifications and, most distressingly, no benefits associated with VIP membership. Let’s just say I wasn’t pleased. How can you call it VIP if absolutely everyone gets in the program? And why the heck wasn’t I asked the first time I came into the store 5 months ago?

The best eWallet VIP program

It bothered me because I’ve put a lot of time and effort into making our VIP program better than anything out there. I understand how important it is to give your best customers the best treatment. And with exclusive invites, set qualifications and a lengthy list of benefits, our NETELLER VIPs know they’re in an exclusive program the minute they surf through the door.

How do we identify VIPs? Very carefully. We check account activity on our e-wallets every month to make sure that everyone who fits the VIP profile is recognized for their loyalty. And if they aren’t quite there yet, our members can email us at myvipstatus@neteller.com to find out what steps they can take to join the club.

And believe me when I say it’s a club they want to join: VIPs get exclusive benefits like free withdrawals, discounted foreign exchange fees, flexible transaction limits, exclusive prizes and promos, a dedicated VIP team to serve them 24 hours a day. And that’s not to mention the copious amounts of NETPoints that VIP members can earn to enter big cash draws with.

I’ve got to stop myself before I start sounding like a commercial here, but this is what a real VIP program looks like. I’m proud of it, but tell me what you think in the comments.

As for me, I guess I’m stuck with my not-so-exclusive aquarium centre VIP card. At least I’ve got Tester 2 and Tester 3 to keep me company.

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