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Kiva: loans that change lives

Can you actually make a difference?

Have you ever wondered where your donations have gone? Was your donation used to help those in need, or did it go to charity administration costs? Is it even worth it? Plumbing, electricity, movie nights with your friends, maybe a car, and a decent education; these seem like pretty standard necessities. What about the rest of the world? Imagine a life without plumbing, limited electricity, absolutely no movie nights with friends because you’re too busy gathering water 5 miles from home in order to feed your family.

If you could help provide those essentials for families, helping children go to school, creating jobs within communities, food and shelter, and your donations actually helped communities develop in the long term, would you donate?

Penny’s success story

"Penny," a 27 year old single mother of 2 was like many women in her community, finding it difficult to support herself and her children. Although Penny had many disadvantages, she never gave up hope. Through the support of 7 kindhearted lenders, Penny was able to open up her own café shop, employ 1 assistant, and send her children to school. Penny’s donations not only went to support 1 individual or family, but reached an entire community.

Kiva has made it possible for individuals, and organizations like NETELLER, to donate through the use of micro-financing loans, supporting entrepreneurs like Penny across the globe. As of 2009, Kiva has facilitated over 100 million USD in loans.

How does Kiva work so well?

Kiva’s success has been based on their belief that:

a) People are generous by nature, and will help out others if given the opportunity, especially if that opportunity is transparent
b) The poor are highly motivated and very successful when given an opportunity

Combining those 2 schools of thought, Kiva then follows these steps:

  1. Kiva partners with a micro-finance institution(called ‘field partners’)
  2. Field partners disburse loans and upload stories
  3. Lenders (that’s you) browse profiles and lend
  4. Kiva disburses lenders’ funds to the field partner
  5. Entrepreneurs repay their loans
  6. Kiva provides repayments to lenders

Did you know?

Micro-financing actually has a rate of repayments that averages over 95%, which is a better rate of return than that of traditional loans, student loans, and credit cards.

NETELLER: helping local entrepreneurs, globally.

Wouldn’t it be nice to give 100 USD, and know that that 100 would turn into 500, 1000, and so forth to support an entire community? NETELLER has taken a leadership role in doing just that by helping over 50 entrepreneurs across the globe make changes in their lives, communities, and possibly even future generations.


Here’s a picture of a few donation stories just like Penny’s at our NETELLER office.

In my opinion, Kiva is 1 of the best ways anyone can help those in need. It’s amazing what a little compassion and cash can do if utilized in the right way.  If you’re interested in donating to someone like Penny, please click here.

Today's blog is by Ashton. She’s a strong charity advocate, loves Pilates, long walks on the beach… Oh yeah, and she’s a typical red head.

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Your money, your privacy

“Hello, you’ve just won a 7 night trip to Bermuda.”

Who hasn’t received an odd phone call telling us we won a trip, or an email asking us to provide our bank account details so we can have millions of dollars that we’ve just won wired into it? I’m always left wondering, “How did these people get my information?” Many people don’t realize just how many different sites and accounts we’ve given our personal details to.

Keeping it under lock and key with NETELLER

Your privacy is important to us. NETELLER will always protect your identity and keep your transaction history secure and private. These are just some of the measures we take to ensure we maintain your privacy:

  • We will never disclose your personal information to a third party unless authorized by law or with your consent
  • We hold 100% of your funds in an independent trust account
  • We also maintain physical, electronic, and procedural safeguards that comply with regulations to guard your personal information
  • We test our security systems regularly and also have external companies audit our security systems and processes

How you can help

The security of your account also depends on your own efforts. Here are some tips that will help keep your private information private:

  • Keep your account secure and protected; don’t share your account information or password with anyone
  • Change your password often
  • Keep in mind that a NETELLER agent will never ask you for your account details by email or phone, although on each telephone call a NETELLER agent will ask you for the answer to your security question to ensure they are speaking with the appropriate individual

NETELLER is regulated by the FSA. The FSA, known as the Financial Services Authority is a regulator of all providers of financial services in the UK. NETELLER has been in accordance with FSA regulations since 2004. For more details about the privacy of your account, read over our Privacy Policy.

Today’s post was written by Jag, a Marketing Manager. Jag loves driving her big truck and visiting Las Vegas (but not necessarily both at the same time).

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3 ways to upgrade your account

Who doesn’t enjoy an upgrade? Be it a free upgrade on your next flight, new upgrades in your home, or upgrading to the latest cell phone, we all love the perks that come with upgrading.

Upgrading your account allows better access to all the perks and services that NETELLER provides.

How to upgrade

We’ve made it easy for you: there are 3 different ways in which you can upgrade your account.

  1. You can do it the standard way, by verifying both your personal identity and home address. This process requires you to send in specific documents to be verified. Click here to learn more on upgrading with your documents.
  2. Register your bank account to upgrade (availability varies by country). This is a quick and easy way to upgrade. Also, by registering your bank account to upgrade you are also registering it for deposits and withdrawals. Click here to watch a quick demo on how to register your bank account.
  3. Finally, in select countries you can upgrade your account via our Net+ card. This means that you just need to request for a Net+ card to be sent to your home address and activate it! It’s never been easier than this to upgrade! Oh, and while you wait for the delivery of your Net+ physical card, you can go ahead and download the NETELLER app. Not only does this provide you with the Net+ Virtual Card but it also gives you the latest feeds to sports and other stuff.

To see which options are available to you, sign into your NETELLER account and click the “Upgrade Account” link found under the QuickLinks menu on the left hand side.

To complete your upgrade you will also need to complete a quick telephone verification. Visit our upgrading FAQ for details.

Today’s post was written by Jag. She recently left her post as VIP Account Manager to become a Marketing Manager. Jag loves driving her big truck and visiting Las Vegas (but not necessarily both at the same time).

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Travelling on a budget

Today’s post was written by guest blogger Niclas Aarestrup from Denmark. He is a travel writer and he uses his Net+ card everywhere. Follow him on Twitter today (http://twitter.com/niclasaa) and keep up with his latest travels.

Travelling on a budget makes a lot of sense. Back when I had just turned 18 and was going out on a holiday without my parents I managed to spend around 5,300 USD on a 2 week vacation in France (and that doesn’t include flight and hotel). I had a great time during the vacation and a slightly less great time when I got back home.

So why did this happen? Well, first of all I had been given just about any kind of plastic card imaginable by my bank, plus a stack of EuroCheques. And what was even worse, I had made absolutely no attempt at making a budget for the trip even though I had been to France before and thus had a pretty good idea what expenses I should expect.

Once I was back from my holiday I managed to get my debt settled and returned all of my plastic cards and cheques. I have avoided getting any new credit cards since then, not wanting to tempt fate.

Limiting your spending

So making a budget makes a lot of sense, and not only for young or first time travellers, but for all of us. And having a credit card, or even a debit card connected directly to your bank account, might mean you are more likely to spend money you’ll later wish you hadn’t. Having a prepaid card can alleviate a lot of those dangers, and you might still be able to increase your holiday budget if you find the need, after taking a moment to consider whether that extra purchase is really necessary.

If you are a full-time student or under 26 years old (or in some cases 30), you should also make sure to get a student ID and possibly an international student ID as this will offer discounts or even free entry in many places. If you don’t know if a place offers student discounts, just ask, you might get a discount anyway.

Making a travel plan

When you decide to go on a holiday you probably have some place in mind, as well as how you wish to travel and what kind of accommodation you want to use. These choices will usually also give you an idea of how much you want to spend during your holiday.

It might be you choose to stay at a hostel so you have more funds to spend at your destination or to keep your trip’s price tag down. Another choice is to splurge on a top notch hotel and maybe some gourmet dining. Whatever your choice, I would recommend you do a little research and check the cost of meals at your destination as well as local transport and fees to get into any museums, parks, tours or discos. This will give you an idea about how much money you should set aside for your travel budget on top of the price of the trip itself. As with all budgets, you should always remember to have a little extra money available for those unforeseen costs. Also check if there is some kind of city pass available. These usually include free local transport as well as free or discounted entry to museums, galleries and other places of interest.

How Net+ can help

Using a prepaid card such as Net+ from NETELLER will allow you to set aside money and help keep you from overspending during your holiday. This card has reasonable fees and exchange rates sometimes lower than those offered by banks and exchange agencies. If you want extra security for yourself, set up some post-dated money transfers from your bank account to your NETELLER account before you leave home. That way you will keep the money available to you to a reasonable amount, basically recharging your finances at set intervals. Transfers from your bank account to NETELLER are usually processed quite fast. Check with your bank and the NETELLER website beforehand to get an idea of how many days you should expect for the transfer to clear into your account.

If you use your Net+ card at hotels that are not a part of a package or charter tour, you will usually have to provide your card at check-in as well as giving your card details when making your booking. Also, you will notice that many hotels will reserve a set amount of money to cover any charges you might incur during your stay, such as room service or things from the mini bar. These funds are only reserved, but this means they will not be available for you to use until somewhere from 3-6 days after you’ve checked out. It is usually a nice round figure that is reserved in local currency, such as 100 USD, 100 EUR, 100 GBP. If you prefer, some hotels will allow you to leave a cash deposit which they will refund when you check out. Don’t be afraid to ask the check-in desk.

Picking a currency

When you sign up for a NETELLER account and order your Net+ card you should also take a moment to consider what currency you would like to have it in. Usual choices will either be your local currency or the currency that you will most often be using. If the currency you most often use is unstable you might want to keep the card in your local currency. If your local currency is unstable you might consider having it in another currency. I personally use my card to make payments in several currencies and my local currency is fairly stable, so I have chosen to have my card and account in my local currency. NETELLER offers their accounts and cards in more currencies than most, if not all, other solutions.

Besides limiting your available spending to only the money you have set aside for your holiday, the NETELLER account and Net+cards also offer another fantastic tool that not all banks or card issuers offer, namely the ability to instantly view your transactions online and also control your available funds. You can see a transaction literally seconds after you’ve completed it. Trust me; I have tested it a few times already. If the transaction was in another currency than your card the exchange rate of the transaction might change the amount, but unless something crazy happens, these changes will usually be minimal. I have tested this on a Netbook, iPhone, Android Smartphone and even an ordinary budget mobile.

Other tips

Buying travel insurance or checking what is covered by your existing policies is also a very good idea. If you have some of your cash or belongings stolen or get sick abroad you might need additional funds in a hurry. Theft is also a very good reason to make photocopies of the front of all your credit and debit cards, passport, ID cards, driver’s license, insurance card and tickets as well as a list of numbers to call to report your cards or documents stolen. Store these documents in a safe place, like a hotel safe or with someone back home you can always reach by phone.

Speaking of phones, do remember that if you bring your mobile with you, roaming charges are usually insanely high, especially if you have a phone that uses data. Even text messages can become extremely costly. 1 way to reduce those costs would be to buy a local, prepaid card, available to tourists in most countries. I would recommend that you go to a proper phone store and tell them what you would like to use the card for, so you get the most economic solution for your needs. In Denmark Lebara offers cheap call rates to other countries from Denmark. If you’re visiting the UK I would recommend that you check out the Your Country SIM from O2. There are also several services online that offer different kinds of international SIM cards with rates usually more favourable than those offered by your own carrier. If the country you’re visiting has a mobile system that is incompatible with your mobile, you can often buy a prepaid card with a cheap mobile.

For budget travel these websites that might come in handy:

Happy travelling!

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Reactivating your Norwegian account

If you’re a NETELLER customer in Norway, you may have had problems with your account being closed after signing up. If this has happened to you, it’s most likely because you already have an account with us. As a security feature, our system will automatically close any new account that may have been previously registered. Here’s more information on why this happened and what to do.

Why was my account shut down?

If you try using a new email address to register, our system may recognize that you have already created an account previously. This will result in your new account being closed immediately. In this case, please use your old NETELLER account to sign in.

You might also notice that when trying to register for a new account you are unable to register because it tells you that your email address is already registered. This means that you have already created an account with us before using the same email. Please sign in using the NETELLER account information registered to that email address.

I don’t remember my old account details, now what?

If you realise you already have a NETELLER account, but can’t remember the details to sign in, you can easily retrieve your sign in information. Using the original email address you registered your account with, just click “Forgot your account information?” on the main NETELLER page, enter your email, name and answer the security questions. If you’ve forgotten the email address you used or your security answer please fill out this form and an agent will call you within 30 minutes to further assist you. Once your account has been reactivated, you may go ahead and use it as per usual. Please note you will not be able to deposit using a credit or debit card; however, you can deposit funds from your bank account and instantly deposit using Ukash. Contact us if you have any more questions.

Today’s post was written by Danny. When not writing plays, Danny's part of NETELLER’s social media team. Danny can be found on Twitter (@danny_g).

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Skip the credit card and game with your Net+ card

More and more online gaming is revolving around online micropayments. As an example, consider your Xbox Live account. Any time you want new missions for Mass Effect, new multiplayer maps for Halo or new songs for Rock Band you need to pull out your credit card, buy new Xbox live points, spend those points on your DLC, and then deal with the credit card charges when your next statement arrives. And if you’re playing games online, you might need to supply further personal information as well. But there is an easier way.

A simpler alternative for payments

The Net+ Prepaid MasterCard® provides a simpler way to handle all of your online gaming micropayments. It’s like going to an arcade back in the 80s: you didn’t need a credit card and 2 forms of ID, just a roll of coins. Your NETELLER account keeps all your coins in 1 place so that when you are ready to play, you just need to use your Net+ card. And that means you don’t need a credit card.

The Net+ Prepaid MasterCard provides a measure of convenience over other prepaid cards or vouchers. Most such cards need to be purchased or loaded up at a store, but with Net+, you can add funds and monitor your balance online. It’s perfectly convenient: make payments in 1 window while you check your balance in another.

From the virtual wallet to your wallet

Perhaps most useful, the Net+ Prepaid MasterCard allows you to turn your virtual money back into real world cash. When your game pays money back to you, simply use your Net+ card to take out cash from any Cirius or Maestro ATM or just use the card to pay for a nice dinner. It gives you access to and control of your money at all times.

Your Net+ card lets you arrive at your gaming site with a virtual roll of coins. Spend whatever you need to without credit cards or having to share your personal information, and when you’re done your virtual coins can become real cash again. It’s the quick and easy way to handle gaming charges.

Today’s post was written by Danny. As part of NETELLER’s social media team, Danny is active on our blog and Facebook. Danny can be found on Twitter (@danny_g).

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Celebrate with 2% cash back and great prizes

Whether you're a football fanatic or soccer cynic, you can't help but get excited by our XFan promotion, launching just in time for the beautiful game's greatest championship. Simply register for the promotion to cash in on:

  • 2% cash back on all transfers to merchants above your baseline*
  • 0.5% cash back on all Money Transfer transactions
  • Ballots for great weekly prizes like a 3D TV, iPad and Kindle, to name a few

More ways to earn cash back

There’s no limit to how much you can earn. All your transfers count and best of all, there are NO DEPOSIT REQUIREMENTS! From 1 June to 11 July, you’ll receive:

  • 0.5% cash back** when you transfer funds to all other merchants over your baseline amount
  • 0.5% cash back** on all Money Transfer transactions

How does it work?

*You'll receive a baseline transfer amount in the XFan email, based on your history of transfers to merchants. If you do not receive a baseline transfer amount by email or are new to NETELLER, your baseline transfer amount will be 1,000 USD. You will be eligible for cash back on all funds transferred to merchants over and above that baseline amount (e.g. if your baseline transfer amount is 1,000 USD and you transfer 1,500 USD to any of NETELLER’s merchants, you will receive either 2% or 0.5% cash back on 500 USD, depending on which merchants you use).

Great prizes from great partners

Not only do you get cash back, we’re also giving away 1 prize a week for 6 weeks. You can win by accumulating ballots. All you need to do is confirm your registration by entering your email address and agreeing to the rules, then use your NETELLER account to start racking up your ballots. The best part is they’re all cumulative so ballots you earn this week will count towards our week 6 prize. 

Winners will be selected at the beginning of each week, starting the week of 7 June.

 How do I earn ballots?

  • 1 ballot for confirming your registration
  • 10 ballots for every 100 USD deposit
  • 10 ballots for every 1,000 USD you transfer to merchants
  • 1 ballot for referring a friend to NETELLER
  • 1 ballot for transferring to a site you’ve never used before
  • 1 ballot for applying for a Net+ Prepaid MasterCard
  • 1 ballot for downloading and using Net+ Virtual MasterCard
  • 1 ballot each time you use your Net+ card
  • 1 ballot for sending money to friends and family with Money Transfer

Check back for ballot specials throughout the promotion.

Connect with us on Facebook to learn how you can earn additional ballots. And be sure to check our Twitter and blog for great weekly specials.

Not a NETELLER Member?

Sign up today and get a 30% bonus up to 30 EUR just for depositing and transferring money to your favourite sites. Once you've signed up, don’t forget to confirm your registration afterwards.

What are you waiting for? Register today!

Today’s post was written by Leanne. She is a Marketing Manager and works mainly on the VIP program. But don't worry, the massive XFan promo is for everyone!

**Cash back promotions run from 12:00 AM (GMT) 1 June to 11:59 PM (GMT) 11 July. Cash back rebates will be applied to your NETELLER account on or before 30 July 2010. This includes all accepted, non-reversed transfers to merchants and money sent via NETELLER Money Transfer. NETELLER reserves the right to refuse/revoke rebates and registrations if this offer is abused.

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How to use your NETELLER eWallet

Need some help using your NETELLER eWallet? If so, you might want to check out our handy eWallet guide. You can download the English version in PDF format here. The guide explains some of the most useful functions and features offered by NETELLER, including:

By the way, if you’re looking for eWallet guides in other languages, we also have versions in español (Spanish), français (French), pусский (Russian) български (Bulgarian) and Norsk (Norwegian).

Today’s post was written by Gareth. As NETELLER’s Localisation and Communications Specialist, Gareth manages our translations and multilingual content. He also manages the videos on our YouTube channel. Gareth can be followed on Twitter (@Mengkai).

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How I stayed on budget with my Net+ Prepaid Card

In May 2009, my boyfriend and I decided that our 2 bedroom condo was too small for us plus 2 dogs that enjoy bouncing off the walls for hours on end. That’s why we started looking for something a bit bigger.

Movin’ on up

After months of searching for the perfect place, we found our future home in Sept ’09, just outside the city. During our search, ‘something a bit bigger’ had turned into a 3-level home 4 times the size of our condo – go big or go home right? Before we knew it we were staring at the empty plot of land that would soon hold our brand-new home.

With the papers signed and the possession date fast approaching, we had to sit down and assess our finances. This was the biggest thing we’d ever committed to so it was important for us to make sure we had everything lined up perfectly. Like most people, we developed a habit of using our credit cards for odds and ends – visits to the mall here, trips to Banff there, dinners out with friends, all out of sight & out of mind… until the monthly statement showed up to give us a nice surprise. We found that we were never absolutely conscious of the purchases we were making.

Controlled spending with my Net+ Prepaid MasterCard®

To kick our nasty spending habits to the curb and help us save for our new home, we started depositing a set amount of money to each of our NETELLER accounts every month. Our Net+ cards replaced our high-interest credit cards and allowed us to set a limit to our spending. We began avoiding the monthly panic attack that came with the credit card statements and managed to save more and more money.

At first it was pretty difficult to stay within the parameters of our tighter budget. But when the money was out, it was out and we had to wait until the next month. We started to become really creative with what we could do with our Net+ cards and how to stretch the budget as far as possible. Our favorite quickly became the McDonald’s drive-thru conveniently located down the street from our new house. Each time we checked up on the progress of the build, we treated ourselves to 1 extra large coffee, triple sugar and 1 medium iced tea (with no ice, of course).

If it weren’t for Net+, we wouldn’t have been able to tighten our financial belts and be responsible with our money while our house was being built. We’ve gotten so accustomed to using our prepaid cards instead of our credit cards that we intend to keep saving. That is, after we’re done buying drapes, new furniture, paint, scotch guard for the carpets… Oh boy!

Today’s post was written by Leanne. She is a Marketing Manager and works mainly on the VIP program. When she isn't coming up with mind-blowing promotions, she's counting the days until she can move into her brand new house!

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Get the latest football news with the NETELLER app

Fanatic: marked by excessive enthusiasm and often intense uncritical devotion means.

Are you a self-professed football fanatic? Can you rattle off football stats (and I’m not just talking about who scored in the last game)?  Do you know everything about your team? Do you wear your team’s jersey every game day? Will you be glued to the latest scores as they come back from South Africa?

If you answered yes to any of those questions, then the Sporting Life widget in the NETELLER app is for you. 

Football news right from your desktop

The Sporting Life widget allows you to stay up-to-date on the latest news about your favourite sports team or event right from your desktop. We made it that easy so you can do more important things like tracking stats.

Watch our quick demo for a sneak peek at what the Sporting Life widget and the NETELLER app can do for you.

Let us know what team you're fanatic about.

Today's post was written by Kimber. She is a Marketing Program Manager and is passionate about building the NETELLER community.

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