NETELLER Blog

Posts Tagged ewallet

Fund your eWallet and transfer money online

This post was written by Lea K. She is the Manager of Consumer Marketing and currently manages all customer marketing programs. This is the third in a series of posts where Lea will be talking about the benefits of using a NETELLER eWallet. You can read the first post here, and the second post here.

OK, so now you know what an eWallet is and why you’d need one. The next logical step is figuring out how you spend your hard-earned money.

Different ways to use your NETELLER account

By now you know that you can send money to multiple merchants, but I like to use this account as my “travel budget.” I simply transfer a little money each month into my NETELLER account to help save for my annual vacation. Since my account is in Euro (and I’m planning a trip to Greece next summer), I can save in the currency that I’ll be using on my trip (with no surprises or huge credit card bills to pay off post-vacation).

I’m planning on using my Net+ card to pay for hotels while in Greece and I can easily access funds at local ATMs that bear the MasterCard® symbol.

Control your spending with Net+

You can use your Net+ card to pay anywhere MasterCard is accepted. It’s quick and easy to do. Plus, consider the money in your NETELLER eWallet account your “discretionary” funds. It’s a great way to control your spending. It’s also private. No statements are sent to your home address. This includes your Net+ usage too so there’s no paper trail of your shopping habits. Go ahead and buy those shoes in every colour!

Send money around the world

I also send money to family. My niece, who lives in Mexico, is going to be 1 year old in December, but since I can’t be there I’m sending her money (via her Dad of course) for her birthday. This is the quickest, safest and cheapest way I’ve found to send her cash for her birthday.

Now that you know all about the NETELLER eWallet, I’d love to hear how will you use it.

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It’s better than a credit card

This post was written by Lea K. She is the Manager of Consumer Marketing and currently manages all customer marketing programs. This is the 2nd in a series of posts where Lea will be talking about the benefits of using a NETELLER eWallet. You can read the 1st post here.

I already told you the elevator ride version of what a NETELLER eWallet is all about. But sometimes I give the dinner party version too.

Once people hear that it’s more than just a credit card alternative, they start getting interested. They want to know how they get money into their eWallet and that’s when I put my money hat on and tell them more about it.

You can load money into your eWallet in a variety of ways – the choice is yours:

  1. Deposit using a local bank deposit method like Poli (if you’re from the UK or Australia), giropay (if you’re in Germany)  or iDEAL (if you’re in the Netherlands). You can also use your debit or credit card.
  2. Transfer money into your eWallet from a merchant’s site. Simply visit their cashout page and select NETELLER as the withdrawal option.
  3. Receive money from someone through NETELLER Money Transfer.

Many of these options are free to use and we also have frequent “free deposit” promotions which are a great opportunity to load more funds into your eWallet.

Not only do we give you choice in loading your account, we offer dozens of currency options too, which can reduce your overall foreign exchange costs.

Currency choice and foreign exchange fees

Your eWallet lets you transact in multiple currencies because in the online world there are no borders. For instance, even if you live in the UK, you can easily transact online in US Dollars (USD). Just get a USD NETELLER account and once you have loaded your eWallet, you can move your funds to as many different merchants as you’d like without worrying about paying a foreign exchange (FX) fee every time (provided the merchant you deal with transacts in that currency or whatever your currency of choice is). In the long run, you’ll save big on FX fees.

If you’d like to learn more about our eWallet, check this out:

Where will your eWallet account take you today? Let us know.

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NETELLER VIP is second to none

Today’s post was written by Leanne. She is a Marketing Manager and works mainly on the VIP program.

I’ve been busy. Really busy. Probably the busiest I’ve been in my 4 years with NETELLER. So busy, in fact, that it’s kind of surprising my fish haven’t died. Thank goodness for the auto feeder I bought after I accidentally put them on a 3 day “diet”. I’m vegan, so I really can’t be looking like some kind of animal killer.

At least I have a good excuse for my absent-minded state. I’ve been intensely focused on improving our loyalty programs to make sure we keep on delivering only the best to our VIP members in 2009 and 2010.

Elite benefits for elite members

We’ve been pumping out the VIP benefits one after another. First free deposits, then the VIP Fraud Guarantee and then improving and expanding NETPoints… we’re giving you everything you’ve been asking for and we’re not stopping there. My motto: it’s never enough.

A better alternative

We understand there’s competition. But really, there’s no comparison, especially when it comes to VIP programs. Don’t believe us? The proof is in the pudding as they say. All you have to do is check out our VIP benefits page and compare it to the other guys. More benefits, more rewards. It’s all there.

Our experienced account managers know the system inside and out and listen closely to your comments about our program to constantly improve it. Bottom line: your business means a lot to us, and we’re willing to go the extra mile to keep doing business with you.

VIPs call the shots

Other companies have their own agendas. We’re not like that.  We constantly incorporate your suggestions and deliver the services you want. Our NETPoints program was brought forward after countless emails I received on the topic. Over 30% of you said NETPoints was of high value to you and because of this we will continue to evolve the NETPoints program making it bigger and better for all of you.

Account level options offer peace of mind

Offering various account levels, especially at the VIP level, allows you to have the account that’s right for you. If you’re hitting your limits, let us know. We can request that your account move up to a higher level so you can take advantage of all NETELLER has to offer. Not meeting your limits? As an added security, you have the option to decrease your limits for extra peace of mind.

1.5% foreign exchange fees for VIPs

Last year we began offering free withdrawals and 1.5% foreign exchange (FX) exclusively to our VIPs. This change made our VIP program even more competitive and appealing to VIPs in the community. 1.5% FX is the lowest around. Transfer $100 with us and only pay $1.50, transfer with the other guys and pay almost $2.00. Sure, that doesn’t seem like a lot but you don’t end up becoming a VIP by moving a few hundred dollars.

If you were to transfer $20,000 with the competition, you’d be paying more than $350, but with us it’s only $300. Over a year of transfers to merchants (not to mention the fees you’re paying to transfer back to your eWallet) you’re paying $600 in extra FX. It adds up. Our VIP program allows you to spend more money for less.

Protecting your money

Over 50% of you said that security was the most valuable benefit you looked for in an eWallet VIP program. In response we created a VIP benefit that covers all possible violations of security and removes any apprehension members may feel when using an eWallet.

We came up with VIP Fraud Guarantee. Think of it as insurance on your NETELLER account. In the unlikely event a nasty hacker does get your account information, your balance is safe, no matter how much goes missing.

The best keeps getting better

I’m confident we’ve done really well this year in continuously renewing our VIP program, communicating how you can become VIP, and most importantly, listening to what you have to say to make our VIP program the best there is.

I’d love to tell you about everything that’s coming up but I have to keep it a secret! So for now, check your emails, read our blog and follow us on twitter for a never-ending supply of information on how we’re making the NETELLER VIP program the leader in eWallet loyalty programs.

What do you like best about being a VIP? You know where the comments go.

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Secure online payment services with an eWallet

This post was written by Lea K. She is the Manager of Consumer Marketing and currently manages all customer marketing programs. This is the first in a series of posts where Lea will be talking about the benefits of using a NETELLER eWallet.

Why I joined NETELLER

I joined NETELLER over 3 years ago and I still remember the job posting clearly. “The world’s leading independent online payments business,” was looking for a marketing manager who could promote, “innovative and instant payment services where money transfer is difficult due to identity, trust, currency exchange or distance.”

I had no idea what any of that meant. Still, I was intrigued by the job and the opportunity to work in the dot com industry. So I applied, nailed the interview, and have been happily working here ever since.

What’s an eWallet?

I had a lot to learn in the early days, starting with wrapping my head around what exactly an eWallet was. By now, I’ve got the elevator version down to an art form. Think of NETELLER as your online wallet. Just as you have a wallet to hold all of your cash when you’re on the go, a secure eWallet holds your cash when you’re online.

You’re probably thinking “So what? I can use my credit card when I’m spending online.” True, but here are the top 3 reasons you need an eWallet:

  1. It’s easier to transfer funds to multiple sites with an eWallet. If you want to transfer money to sites with a credit card, you have to take it out every time and top up those accounts. That means you are entering all your personal and credit card information into every site you visit and keeping cash all over the internet. Instead, an eWallet lets you keep your money (and personal information) in 1 place and you can move it around to any site you want, when you want.
  2. It’s the fastest way to cash out of your favourite sites. Getting your money out of a merchant site can be a real pain. They usually only offer slow and expensive options like cheques. That’s so old school. An eWallet allows you to instantly transfer money from your favourite sites back to your eWallet so that you can pull it out at ATMs or use it at point-of-sale terminals anywhere in the world.
  3. Lots of sites decline credit cards. Need I say more?

Here’s a diagram that I use to help explain how an eWallet works:

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Put simply, eWallet is a payment solution designed specifically for the online world, and once you use it, you won’t go back to the old way of doing things. Just like I’ll never go back to my old job.

How do you describe an eWallet to friends? Tell us today.

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New NETPoints mean more NETELLER rewards

Today’s post was written by Leanne. She is a Marketing Manager and works mainly on the VIP program. She’s also in charge of the office fish tank.

For as long as I can remember we’ve had the NETPoints program for the NETELLER eWallet. It’s been around for so long that sometimes it’s easy to forget we’re the only eWallet company that offers this type of program.

What’s a NETPoint?

Members earn NETPoints every time they send money to friends, family or their favourite sites. They can use their points to enter draws to win big cash prizes – $4,500 USD worth per month! It’s no wonder many of our members take advantage of the weekly, bi-weekly and monthly giveaways. But not everyone knows it exists! Well, that’s ending now.

We asked members how we could kick the NETPoints program up a notch and got some great feedback. Now we’ve bulked it up with some fantastic benefits and are ready to send it to the masses!

The goods

  • Earn points every time you send money online to your favourite site, to your friends using Money Transfer or when you use your Net+ card
  • Use your points to enter weekly, bi-weekly and monthly draws (up to $4500 awarded monthly!) or use your points to enter tournaments
  • VIPs can use their points for up to 10 free deposits a month!

And there will be more amazing benefits coming soon. Follow us on Twitter for even more chances to win NETPoints and to find out if you are the latest cash giveaway winner.

I can’t wait to see what you think about the revamped NETPoints program. You know where the comments go.

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NETELLER rewards with 250 EUR for turning your face into a hero

Today’s post was written by Chris. He is our rookie web writer and will be working on whatever is thrown his way. Sit back, relax and enjoy his posts.

So here I am blogging again. If you’re a fan of money, like I am, then you should enter the Be a hero contest for a chance to win 250 EUR.

4 ways to submit your winning photo

1. The Photoshop way

  • Download the template here
  • Unzip the file so you can easily access any of the templates
  • Open a photo editor of your choice
  • Drag the template you want to use into your photo editor
  • Open a photo of yourself
  • Clip the area you wish to include in your submission
  • Drag the clipped area to the template
  • Using the text tool, add your text
  • Save your file as a jpg
  • Upload your entry to the hero gallery

2. The do-it-yourself (DIY) way

  • Pick any picture of yourself
  • Open it up in a photo editor
  • Add your text
  • Save your file as a jpg
  • Upload your entry to the hero gallery

3. The corporate standard way

  • Download the template here
  • Unzip the file so you can easily access any of the templates
  • Open up good old Microsoft PowerPoint
  • Using the insert command, insert the template of your choice
  • Using the insert command, insert your picture
  • Using the text box tool, insert your text
  • Select your template, picture and text box
  • Right click to group all 3 elements
  • Right click and select “Save as Picture”
  • Name and save your file
  • Upload your entry to the hero gallery

4. The quick & dirty

  • Pick any picture of yourself
  • Upload the photo to the hero gallery
  • In the “File title” field, add “This is Chris” (but use your name!)
  • In the “File description” field, add your personal description
  • Click continue and follow the steps to add your entry to the hero gallery

You don’t even have to use the downloadable template or be a Photoshop expert to enter. Just find any pic of yourself that you like and submit it. You can even use a simple program like PowerPoint to put your entry together. Or you can get really fancy with it and download the template and design your submission.

Seriously though, if I can do it, you can too. Go browse the hero gallery for more inspiration.

Chris's hero banner.

And make sure you vote and solicit votes. My vote goes to Stan because it’s an image of him and his Probe. One of my first cars was a Probe. I’m still not sure what’s in his secret world but you should check out his submission for yourself.

Which hero did you vote for and why?

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The next face of the NETELLER eWallet

Today’s post was written by Jen. She is the Affiliate Account Manager and one of our NETELLER heroes.
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What is it like to be a NETELLER hero?

Becoming a NETELLER brand ambassador was not an easy decision. So I was lucky that it wasn’t much of a decision at all. When I was “voluntold” to become the next face of NETELLER, only Alan, Danielle, and Clark had come before me. I was kind of nervous about it, because I knew I had a lot to live up to. Especially in regards to Alan… he’s so @$%# cool!

At the time, NETELLER was doing a facelift on its brand, so I was concerned about whether or not I would fit into this new image. Bold, confident, hip, smart, edgy, and clever??? Yikes!

The transformation from mild-mannered employee to full on NETELLER hero put me through a mix of emotions. Do a photo shoot?!? FUN!!! Promote NETELLER?!? Yes, please! Sign a waiver and forfeit all rights over the use of your photographs? Okay, wait a minute…

But I don’t regret doing it for a second. Overnight, I became a lunchroom celebrity. I knew things were going to be different for me when I walked into the office and saw my face on a NETELLER banner in the kitchen and then on a wall-sized panel with 5 other ambassadors at the employee entrance. After that, people from around the office just seemed to know my name. “Hey Jen, what’s a one-inch punch?” It was kind of flattering!

As I became only the second hero on the NETELLER website, I started to feel a sense of competition with Alan. Who had the most visibility? Who had the most fans? He was up on the home page first – advantage Alan. I was the face of the VIP program – advantage me. He was on the cover of the deck of playing cards and I was the Joker – tie game.

What about you? Are you ready to join the competition? Submit your entry to NETELLER’s Be a hero contest and you could become the next face of NETELLER.

In the meantime, let us know who you prefer between Alan and me. Although I think we all know the answer to that.

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250 EUR to be the next face of the NETELLER eWallet

beaherosmaller

I’ve always said that our eWallet brand belongs to the people. Now I’m going to prove it.
With the NETELLER Be a Hero contest, which kicks off September 9, you could win 250 EUR, be the next brand persona and score a prime spot on our homepage. The contest is simple:

  1. Visit beahero.neteller.com
  2. Submit your persona, including a photo and 3 things that make you stand out in a crowd
  3. Get your friends to vote for you

The ones with the most votes will go to the official NETELLER Hero Selection Committee to choose the winner.

Anyone can play this game

Don’t worry, anyone can participate! You don’t have to be a NETELLER member, there’s no purchase necessary and there are no strings attached.

How not to win

We’re looking for some good clean fun here. It’s just not cool to post anything that is disrespectful, offensive, slams specific political or religious views, or infringes on copyright.

Visit beahero.neteller.com, get your persona posted and tell your friends to prove their friendship by voting for you.

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How Rick Astley made his entry into the online payment services industry

What does this 80’s hearthrob have to do with an eWallet company? It’s not a long story and totally worth the read if you’re in need of a few laughs.

Only 4 months after launching the new NETELLER eWallet brand (a long story that you can read here), a Norwegian poker forum called Donkr.com kicked off a $50 Photoshop contest to see who could come up with the best parody of the NETELLER brand personas. Now, you don’t have to speak Norwegian to get a few laughs out of the parodies that showed up, including Jessica Alba, Chuck Norris and my favourite, Rick Astley.

RickAstley

Make sure you subscribe to our blog, because we’ll be announcing our very own contest right here! In the meantime, tell us which parody you dig the most.

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Depositing with the India Local Bank Deposit option – Part 2: Depositing at a bank

If you have already initiated a Local Bank Deposit with NETELLER, you are ready to proceed with depositing the funds at the bank.

You can make a Local Bank Deposit in India at an ICICI or ABN AMRO bank branch by using one of the following four banking options:

  • Cash deposit at an ICICI or ABN AMRO bank branch
  • Cheque deposit at an ICICI or ABN AMRO bank branch
  • Over the counter transfer at any NEFT or RTGS supported bank
  • E-banking from any NEFT or RTGS supported bank

Cash deposit at an ICICI or ABN AMRO bank branch

  1. Visit an ICICI or ABN AMRO bank branch to make a deposit at the bank of your choice.
  2. Fill out a deposit slip with the following details for the bank that you have chosen:
ICICI Bank ABN AMRO Bank
Bank/Account holder PacNet Services (India) Private Ltd PacNet Services (India) Private Ltd
Bank account number 039305001751 1220481
Deposit Amount Ensure this is the exact amount indicated in your transaction details
Your 12-Digit NETELLER account ID Write the number on any empty space of the deposit slip

3. Deposit the cash amount at the bank counter. You will receive a stamped deposit slip. NOTE: If you are depositing more than INR 50,000m, the bank employee is required to ask to see your PAN card or a photo copy of your PAN card.

4. Scan or take a color photo of the stamped deposit slip and email it to INRdeposits@neteller.com. NOTE: If we do not receive the scanned deposit slip from you or the deposit slip is not stamped, we will not credit the funds to your NETELLER account.

Cheque deposit at an ICICI or ABN AMRO bank branch

  1. Visit an ICICI or ABN AMRO bank branch to make a deposit at the bank of your choice.
  2. Fill out a deposit slip with the following details for the bank that you have chosen:
ICICI Bank ABN AMRO Bank
Bank/Account holder PacNet Services (India) Private Ltd PacNet Services (India) Private Ltd
Bank account number 039305001751 1220481
Deposit Amount Ensure this is the exact amount indicated in your transaction details
Your 12-Digit NETELLER account ID Write the number on any empty space of the deposit slip

3. Deposit the cheque at the bank counter. You will receive a stamped deposit slip. NOTE: Please do not deposit your cheque via any drop box or ATM collection center box because you will not receive a stamped bank deposit slip.

4. Scan or take a color photo of your stamped bank deposit slip and email it to INRdeposits@neteller.com. NOTE: If we do not receive the scanned deposit slip from you or the deposit slip is not stamped, we will not credit the funds to your NETELLER account.

Over the counter transfer at any NEFT or RTGS supported bank

  1. Visit the bank of your choosing. Ensure that the branch supports NEFT or RGTS transfers. Click here or here for a list of banks that support NEFT or RTGS transfers.
  2. Fill out an NEFT or RTGS form with the following banking details for the NETELLER bank account that you have chosen:
ICICI Bank ABN AMRO Bank
Bank/Account holder PacNet Services (India) Private Ltd PacNet Services (India) Private Ltd
Bank account number 039305001751 1220481
Address of bank/beneficiary 163, Backbay Reclamation, Mumbai, India Sakhar Bhavan, Nariman Point, Mumbai, India
IFSC ICIC0000393 ABNA0200001
Deposit Amount Ensure this is the exact amount indicated in your transaction details
Your 12-Digit NETELLER account ID Write the number on any empty space of the deposit slip

3. Process the NEFT or RTGS transaction at the bank counter. You will receive a stamped transaction receipt

4. Scan or take a color photo of the transaction receipt and email to INRdeposits@neteller.com. NOTE: If we do not receive the scanned deposit slip from you or the transaction receipt is not stamped, we will not credit the funds to your NETELLER account.

E-banking from any NEFT or RTGS supported bank

1. Before you use this option for the first time your bank will require you to register the NETELLER-designated bank account as your “Registered Payee”. It usually takes 3 working days for the bank to complete the registration. Depending on your bank, you may be asked to:

Enter the beneficiary bank/branch info directly.

OR

Select from a list of bank/branch available. Be sure to select the correct bank/branch because some banks may only show a partial bank/branch address (e.g. “Sakhar Bhavan, Mumbai” instead of “Sakhar Bhavan, Nariman Point, Mumbai”).

2. Once the registration is complete, initiate a 3rd party transfer of funds from your bank account to the payee account (NETELLER). When the transaction is complete you will see a confirmation page on your screen.

3. Take a screen capture of the confirmation page and email it to INRdeposits@neteller.com. Provide your 12-digit NETELLER account ID in the “message/subject” field of your email

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