An education in declined credit card and debit card transactions
There has been a lot of talk in the online community about credit and debit card transactions being declined when depositing to certain sites, so I thought I would take some time to explain why this happens.
There are a number of reasons why credit and debit card transactions get declined. One of the most common reasons is transaction coding. All card transactions are coded and certain codes will be declined by the card issuer regardless of whether or not the funds are available. Each card issuer has their own policies around transaction coding and if you have experienced a lot of declines to your NETELLER account or merchant account, you can contact your card issuer to find out if this is the reason.
If you find yourself running into this issue, there are a few things you can do:
- Try the transaction again with a lesser amount
- Use a different card. As I mentioned, each card issuer has their own policies so another card may work
- Try another deposit option
Use Local Bank Deposits
We offer many deposit methods ranging from bank transfers to instant deposits. For many countries that experience a high rate of declines, we offer Local Bank Deposits as an alternative payment method. It’s free and you’ll have access to your funds in 3 to 5 days. You also get higher deposit limits with Local Bank Deposits (up to your account limits).
We also offer a variety of instant bank deposit options that vary by country. To find out if any of these deposit options are available to you, sign in to your account and select the “Deposit” tab.
Try one of our alternative deposit options and let us know what you think!
Today’s post was written by Suzanne. She thinks up a lot of the cool promotions we do and picks the prizes that go with them. She also loves to shop and drive around town in her Mini.
Share NETELLER with your friends in Russia and the Ukraine
Did you know that NETELLER is now offering services in Russia and the Ukraine? You can benefit even if you don’t live in either of these countries. It’s easy – refer your friends in Russia or the Ukraine with our Refer a Friend program. Not only will you get the satisfaction of introducing them to the NETELLER eWallet and many other great services we provide, you will earn a referral bonus of 20% (up to 16 EUR) on your friend’s first deposit.
It doesn’t end there – on top of enjoying free services with NETELLER, your friend will receive a 10% bonus on their first deposit (up to 8 EUR). For more information on our Refer a Friend program, visit our rewards page.
And if you’re a VIP we’ll put some extra cash in your pocket with My VIP Network if you refer before 31 March.
Become a NETELLER member today
For non-members, signing up is easy and takes less than 3 minutes. It takes me longer to boot up my computer! Don’t believe me? That’s okay, we’ve documented it. Check it out:
Still unconvinced? The great thing about NETELLER is that you can use us without paying any fees. Chris talks about this in his blog post.
Sign up and refer your Russian and Ukranian friends today. What’s stopping you?
Today’s post was written by Suzanne. She thinks up a lot of the cool promotions we do and picks the prizes that go with them. She also loves to shop and drive around town in her Mini.
A VIP gives you his take on NETELLER
Today’s post was written by Jason. He is 1 of our top VIPs and has won big with many of NETELLER’s promotions and looks forward to future exclusive VIP offers.
I’ve been a valued customer of NETELLER for nearly a year and I am absolutely entranced by their service and operation. And their VIP program is supreme. I know that any discrepancies I have will be addressed by the voice of a familiar agent at my convenience. I also know that I’m taken care of, that my money is safe, insured and accessible. I don’t need to sacrifice any utility or peace of mind with NETELLER.
Lifetime membership
I recently became a customer for life when I was informed of being eligible for a special promotion where I would be given a kickback from purchases I made until the end of that month for a period of a few days. I went on a shopping spree for my family and it was great knowing that NETELLER was throwing me back a part of what I spent for free! I am now good on birthdays until about July.
I am a student at university and I travel a lot. I love using my Net+ card around Europe, especially for getting local currency from Bankomats (ATM) for taxi fare. I look forward to future promotions with NETELLER because it’s always exciting being 1 of their customers.
Grab the NETELLER app and your sports section too
We are always looking for ways to make your lives easier. And if you’re one of the many people who eat and breathe sports or just want the latest sporting news, getting your sports fix just got better.
How? Simple. We added lifestyle widgets to the NETELLER app. Most notably, the Sporting Life widget has been added just in time for Grand National. Stay up to date on the latest news about your favourite sports team or event including Grand National right from your desktop.
Imagine being able to get the latest news on your team or scores as well as buying tickets to a sporting event right in your hometown. Well you can do all of that with the NETELLER app. It’s that easy! And right at your fingertips.
Watch our quick demo for a sneak peek at what the Sporting Life widget and the NETELLER app can do for you.
Today’s post was written by Kimber. She is a Marketing Program Manager and is passionate about building the NETELLER community.
Remembering your Net+ prepaid MasterCard PIN number
Today’s post was written by Amanda. She is part of the Card Operations team and is passionate about our Net+ cards. This is the first in a series of posts where Amanda will be talking about the importance of remembering your PIN number.
Do you sometimes get to the ATM and struggle with remembering your PIN like I do? And with the need to use a Chip & PIN card becoming more widespread throughout the world, do you ever worry about remembering your Net+ card PIN?
There are a variety of tricks you can use to remember PIN numbers. Each has its advantages and disadvantages. I have highlighted below a few methods recommended by memory experts, along with some of the pros and cons.
Patterns
Rather than learn a PIN digit by digit, learn the pattern that you need to trace on the keypad with your fingers
Vocalizing
Go into a room on your own and say your PIN aloud several times: just hearing your own voice often helps to deepen the imprint on your memory. However, make sure you are on your own; never disclose your PIN to anyone (not even your family, the bank or the police) or you could be liable for losses.
2 by 2
Some people find it helps to break a 4-digit PIN down into 2 lots of 2 numbers, for example 2852 as 28 and 52 or 1066 as 10 and 66.
Number Shapes
Picture each number between 0 and 9 as something that looks like its shape. This allows you to visualize numbers and makes them easier to remember. For example:
- You could picture a 0 as a football, the number 1 might be a pencil or a candle, the number 2 a swan or a snake
- Once the associations are made, you create a story to remember the sequence. If, for instance, your PIN was ‘2021’, you could imagine yourself as a snake (2) playing football (0) with a swan (2) writing down the scores with a pencil (1)
Believe it or not, the crazier the story, the stronger the chance of remembering it!
Rhyming words
Use rhyme words that replace the original numbers and facilitate recall, for example: 1 = bun; 2 = shoe; 3 = tree etc. Then as for number shapes, create a story to remember the sequence.
Word method
Can your PIN be linked to a word? For example think about how you sometimes “dial-by-name” in a company’s phone system. If you can link a word to your PIN number, it will be easier to remember. For example, the PIN number 9673 would be converted to the word “word” (the W is on the 9, the O is on the 6, etc).
Addition method
Another way to randomize your PIN number is to add numbers to an easily remembered number. For example, you might add 1 to each number of the base PIN number. If you start with “1234″, you add 1 to each position and end up with “2345″. Of course, this is pretty simple and would equally be simple for someone else to work out. You would have to get more creative for any meaningful security using this method.
Tools and gadgets
If you worry about remembering all your PINs and password there are numerous gadgets and tools for your phone and PC to help you remember them, whilst keeping the information secure.
Have you found another method that works well for you? Share it with us.
Earn more ballots with XChance and Ukash
Today is a great day because I get to announce the very first winner of the XChance promotion. Congratulations Yukihiro K. of Japan! You’re the lucky winner of 1,000 USD.
We’re all about giving you bonus ballots this time around, so to increase your chances of winning, we’ve added a new way for you to earn ballots. Starting today and until 11 April, you can earn a ballot each time you deposit with Ukash!
Confirm and earn
Don’t forget, you need to confirm your registration to earn your first ballot and qualify for the remaining 9,000 USD prize pot. Increase your chances of winning by racking up the ballots with deposits using Ukash. Check out all of the ways you can earn more ballots.
Check back on 23 March for the next winner announcement (and possibly another bonus ballot offer)!
Today’s post was written by Suzanne. She thinks up a lot of the cool promotions we do and picks the prizes that go with them. She also loves to shop and drive around town in her Mini.
Net+ wins Best Gaming Prepaid Card Award
Posted by I am delighted that the prepaid card industry, along with you – our valued members – have really embraced our Net+ prepaid MasterCards®. When we launched the Net+ card services program in 2008, we intended to create the best prepaid card program around.
And thanks to your loyalty and input, Net+ prepaid cards have garnered yet another award! Last month we were thrilled to find out we won the Best Gaming Prepaid Card for the second time. That came on the heels of winning Best New Prepaid Card Product Launch at the Cards & Payment Europe awards last June.
Why gamers love our prepaid cards
It makes sense that our online gamers prefer the cards. After all, the cards are free to get and are linked directly to your NETELLER account. Plus, you can get instant access to your money by using the Net+ card(s) for online and offline purchases without having to wait or even pay a fee. And if cash in hand is important, the Net+ Chip & PIN prepaid card is great for withdrawing cash at ATMs with some of the highest limits plus points on every transaction.
To all you gamers out there, do you agree? Do you use the Net+ cards to get instant access to your winnings? If so, which card version do you prefer?
Today’s post was written by Nicole. She is the Marketing Manager for Consumer Products on our Brand and Group Marketing team.
How to sign up for a free NETELLER account
Posted by If you’re a new visitor to the NETELLER blog, you may not have your own NETELLER account yet. Signing up for a free account is fast and easy. We’ve timed the process and it usually takes less than 3 minutes. Your account will be ready to use as soon as you complete the sign-up process. And did I mention it’s free?
I recently created a video where you can see the sign-up process in action:
Every new member starts with an Express (basic) account. With your Express account you can make deposits and even transfer funds to your favourite merchant, your best friend via Money Transfer or shopping online. There are so many options available to you.
To take full advantage of your account, you’ll want to upgrade to an Extended account. With an Extended account you gain access to Net+ cards, higher limits and withdrawal options. Upgrading is absolutely free. You simply need to provide more information about yourself to us.
Now that you know how easy it is, you should sign up for your free NETELLER account today.
Today’s post was written by Gareth. As NETELLER’s Localisation and Communications Specialist, Gareth manages our translations and multilingual content. Gareth can be followed on Twitter (@Mengkai).
Poker tips from a NETELLER card shark
Hey there. Welcome to my first in a series of articles about playing poker online or on the felt.
I have been playing poker for more than 4 years and have turned a hobby into a blossoming career. By contributing to the NETELLER blog, I figured I would discover something about myself, learn more about poker and teach people about the game I love.
Humble beginnings to serious success
I learned to play online, but it took a lot of time and work to grow in the game. Early on, I was fortunate to come across a few video training sites, mainly CardRunners and DeucesCracked, that helped develop my skills. I thank them for some of my successes. But I also studied, researched and talked over hands or plays with friends and other poker players in order to get better at the game.
I have cashed in at numerous World Championship of Online Poker (WCOOP) on PokerStars and many Full Tilt Online Poker Series (FTOPS). I consider my skill to be strong in tourneys as well in cash games. I have Canadian Poker Tour championship wins as well as final tables. I consider these to be a very important part of my growth, but my biggest accomplishment to date has been cashing in at the main event of the World Series of Poker (WSOP) in 2009. This was my first WSOP event. As I continue to play at the WSOP, I will share my experiences and tips.
Tip of the month
My tip for this month is to polarize your range (make your range wide – as in very hard to read so that opponents cannot predict what you have from hand to hand as the game goes on) pre-flop in heads-up play. One thing I learned early on while playing heads-up is that if you only raise or re-raise your big hands pre-flop – like kk, AA, Ak – you will not get the value you really deserve when dealt these hands. It also makes it much easier for players to exploit your tendencies. If your opponents know that you only raise and re-raise with this range, imagine how easy it is for them to see a flop and do a flop or fold strategy. If they flop 2 pair or better they know you have AA and won’t fold.
By polarizing your range pre-flop in heads-up play, you make your range much wider and increase the likelihood of getting value to be paid off. You want to make your opponents believe that you can have any hand in any possible spot. That is what makes it tough to take advantage of and they fear you more. If you only re-raise or 3-bet with big hands pre-flop, you are giving valuable information away to a good player. My advice is to try and balance your big value hands and bluffing hands to make your ranges in any spot possible. This is especially important pre-flop. This skill will not be easy to learn and some of you may be experts, but all I can suggest is start adding it in slowly to your game.
Bonus tips
Maintain a healthy and active mind. It’s crucial to work it out as much as possible. Keeping your mind sharp could give you that extra edge in a game. It’s a big advantage if you’re like me and find yourself at a table for 37 hours. I suggest that you review the history of the hands you have played to learn about what you may have done wrong and what you can do to improve your game. And getting opinions from other poker players doesn’t hurt either. Just keep yourself open to constantly learning, no matter where those lessons come from.
Another skill – and I cannot stress this enough – is to learn to control your emotions. I have seen many great players let the average Joe beat them simply because they couldn’t control their emotions.
I hope what I have shared will help you in your next game. And I’ll be here next month with some more tips. Good luck!
Today’s post was written by Todd. Todd is a Merchant Account Manager and he is a very savvy, successful poker player who spends a great deal of time trying to improve his game. His main goal is to win a coveted WSOP bracelet.
Use NETELLER without paying a fee
They say there’s no such thing as a free lunch. I wouldn’t know. I always pack my lunch in a paper bag. I prefer to save my money for the important things in life, like gaming and hanging out with my friends.
I also like to keep the fees I pay down to a minimum. And with my NETELLER account, that means zero. Zilch. Nada.
Don’t believe me? There are actually lots of ways you can use your NETELLER eWallet that won’t cost you a thing.
Free account
Let’s start with your NETELLER account – signing up for an account is hassle-free and won’t cost you a cent.
Free services
Once your free eWallet is ready to go, there are lots of things you can do with it without paying a thing.*
- Fund your NETELLER account using transfers from a local bank or instant bank deposits such as DIRECTebanking/sofortuberweisung, POLi and giropay.
- Apply for a Net+ Prepaid Chip & PIN MasterCard® without paying fees
- Instantly download and securely shop online with your free Net+ Virtual MasterCard
- Enjoy the convenience of free gaming transfers**
Sign in to your account today to take advantage of everything you can do with NETELLER without ever paying a fee. Explore our blog and website for many other great offers and promotions exclusive to NETELLER members.
What free service will you use today?
*Be sure to choose your accounts and services in the same currency
**Availability varies by country
Today’s post was written by Chris. He is one of our web writers, a comic book aficionado, news junkie and sports nut. Sit back, relax and enjoy his posts.
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