Archive for category NETPoints
Meet the NETELLER VIP team
Leanne here! I am the Senior Marketing Program Manager of NETELLER’s loyalty and retention programs. My team and I are constantly making updates and changes to VIP program benefits and offers based on VIP activities, requests and suggestions. I joined NETELLER in August 2005 and moved to the Marketing team where I later became the VIP program lead in September 2008. I’ve always had a passion for member loyalty programs and enjoy every moment working with my amazing colleagues and interacting with our VIP members.
When I’m not working I’m learning computer programming, reading endless books on my Kindle, playing Diablo II (can’t WAIT for III to come out… if it ever does) and visiting local markets for the fresh ingredients I like to use in my daily kitchen experiments.
I’m really excited to introduce you to some of the great individuals from the team that serves our VIPs 24/7. They are a dedicated and hard working bunch, full of energy and enthusiasm for giving our VIPs top notch service.
Alex
My name is Alex and I provide phone and email support. You will also find me assisting members on our Facebook and Twitter pages. I joined the NETELLER customer support team in 2005, and was an original member of the VIP team when it was formed in 2006. In my spare time, you will find me online playing poker and MMOGs such as World of Warcraft and Starcraft II. I also enjoy playing and watching all varieties of sports. I have been providing service to our VIP members for nearly 4 years, so you can rely on me to promptly assist you with your all inquiries. I hope to assist you in the near future!
Trevor
My name Is Trevor. I come from a small farming community in a Canadian province called Saskatchewan. Twelve years ago I moved to the big city of Calgary, Alberta, which is home to our global contact center. After years of education and experience in Customer Service roles, I accepted a position at NETELLER and have called it home for almost five years.
I get up each day at 4:00 in the morning to head to work and supervise my highly skilled agents, including members of the VIP team. During my down time you will find me researching the web for the latest and newest gadgets, spending time with friends, painting abstract art, and of course playing with my dog.
NETELLER makes me feel modern and with the times. I live vicariously through a great group of individuals that have joined the NETELLER team from many nations, to serve our many amazing members around the world. I love it!
My passion is providing a better experience, digging deep to find solutions, and being a voice for our members. I’m always willing to help out and look forward to assisting you.
Pedram
My name is Pedram! I am a VIP Account Manager at NETELLER. I was born in Teheran, Iran, however I’ve lived most of my life here in Canada. I used to travel a lot, however I have been on a dry spell until recently, when I went to Montreal and Las Vegas. I am planning on going to Ibiza and Sydney. I really want to learn how to surf and I’ve heard the parties are pretty crazy there. If I am not traveling or working, I usually just hang out with friends and I am very active in the nightlife scene. I play a lot of sports, mainly European football (soccer as we call it here in North America). I am currently on 1 men’s rec team and 2 co-ed soccer teams. I believe I am the best striker in the world so if we have any football managers out there looking for a great player do not hesitate to comment on this blog
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I joined NETELLER back in January 2007 as a Contact Center representative. As I grew at the company I decided to join the VIP team. What I really like about the VIP team is that we are very close to each other. We have barbeques at each other’s houses and go out to have a good time. We are a great big happy family. It is never quiet in the VIP department. My role in the VIP team is to deal with emails, phone calls and emails to myvipstatus@neteller.com.
Tanya
My name is Tanya. I was born and raised in Calgary, Alberta, which I love to call home. I am the graveyard supervisor that manages phone and email support to our VIP members, as well answering inquiries on our Twitter and Facebook pages. I have been with NETELLER for almost 4 ½ years in a customer service agent role, senior agent role and now my supervisor role, all within the Calgary, Alberta Contact Center.
In my spare time I love to swim, shop, watch movies and chat with friends on Facebook. My goal is to help each of our members to the best of my ability and if I do not know the answer I will find the appropriate information and follow up with our members.
Margaret
My name is Margaret and my co-workers call me an old school agent because I’ve been a VIP agent since 2007. I’m here to answer your calls and emails and to help out in other departments when I can. In my spare time I enjoy reading fashion blogs, trying out different cuisines and listening to house and jazz music. I’d like to be able to create a stronger relationship with each member so don’t hesitate to contact the VIP department if you have any questions or concerns!
Pablo
My name is Pablo. I am from Medellin, Colombia. I’ve been working at NETELLER since 2006 helping members from all over the world through phone calls, emails, and social media (Facebook and Twitter) in Spanish and English. I love playing and watching soccer. My favourite teams are Barcelona from Spain and Deportivo Independiente Medellin from Colombia. I usually work Monday to Friday from 6am to 2pm EST. I look forward to assisting you!
Last chance to win 4,000 USD with XChance
Posted by Suzanne in NETPoints, Rewards & promotions on April 5th, 2010
We are approaching the home stretch of the XChance promotion and we’ll be announcing the latest winner of 3,000 USD in a couple of days! Stay tuned to our blog, Twitter and Facebook to find out if you’re the latest winner.
If you haven’t confirmed your registration yet, you still have time to rack up the ballots. Remember, we’ll back-date your ballots to the beginning of the promotion through to the end of the promotion on 11 April.
Collect bonus ballots
Increase your chances of winning by earning extra ballots each time you deposit with Ukash and redeem 1000 NETPoints. For all the details on how you can earn ballots, check out our promotions page.
If you haven’t confirmed already, do it now! To start collecting more ballots, sign in and deposit today.
How many ballots have you got?
Today’s post was written by Suzanne. She thinks up a lot of the cool promotions we do and picks the prizes that go with them. She also loves to shop and drive around town in her Mini.
Deposit with Local Bank Deposit and earn bonus NETPoints
Posted by Suzanne in NETPoints, Rewards & promotions on April 3rd, 2010
A couple of weeks ago I talked to you about how to avoid declined credit and debit card transactions. We even received a great comment from Robert sharing 1 more way to avoid them. Thanks Robert!
If you’re still having difficulties depositing to your NETELLER eWallet, I’m sticking by my recommendation of our Local Bank Deposit option.* I’m confident that once you try it, you’ll be converted. It’s a free and convenient way of getting money into your NETELLER account.
Get your bonus NETPoints
For a limited time, we’ll be giving you 1 more reason to try Local Bank Deposits for yourself. Beginning today and through to 30 April you’ll receive 1,000 bonus NETPoints for every 100 EUR you deposit to your NETELLER account using Local Bank Deposit.** This deposit option is not available everywhere so this special offer is exclusive to members in the following countries:
| Australia*** | Finland | India | Lithuania | Poland | Spain |
| Belgium | France | Ireland | Malaysia | Portugal | Sweden |
| Brazil | Germany | Italy | Mexico | Romania | United Kingdom |
| Bulgaria | Greece | Japan | Netherlands | Singapore | |
| Denmark | Hungary | Latvia | Norway | South Africa |
Still not convinced? Check out this quick video on how to deposit with Local Bank Deposit and see for yourself just how easy it is.
Try it out today and tell us about your experience!
*Availability varies by country.
**NETPoints will be awarded no later than 31 May 2010.
***Local Bank Deposits are not available in Australia, however any deposits made with POLi will be eligible for this promotion.
Today’s post was written by Suzanne. She thinks up a lot of the cool promotions we do and picks the prizes that go with them. She also loves to shop and drive around town in her Mini.
NETELLER rewards with 1 million NETPoints giveaway
Posted by Leanne in NETPoints, Rewards & promotions, VIP on March 6th, 2010
Love NETPoints? Then you’re in for a treat. Between 11 March and 20 March, we’re giving away 1 million NETPoints! That’s 100,000 NETPoints a day for 10 days straight. Sounds pretty good, no?
How do I win?
- Earn 1 ballot every time you transfer 100 USD (or equivalent currency) to your favourite merchant
- Winners will be drawn randomly and announced at the end of the promotion
- You can win more than once
What can I do with 100,000 NETPoints?
- Redeem for 20 entries (5000 NETPoints per entry) toward our monthly 3,000 USD cash giveaway
- Redeem for 100 entries (1000 NETPoints per entry) toward our weekly 500 USD cash giveaway
- Redeem for at least 20 entries to your favourite merchant tournaments
- Redeem for 10 free deposits if you’re a VIP
Start transferring money to your favourite merchants today to start racking up your ballots. What would you do with 100,000 NETPoints?
Today’s post was written by Leanne. She is a Marketing Manager and works mainly on the VIP program.
Cash in with NETELLER Showcase bonuses
Posted by Kristina in Gaming & sports, NETELLER Showcase, NETPoints, Poker, Products, Rewards & promotions, Tournaments on February 12th, 2010
The other day, Chris was asking me about the NETELLER Showcase site. He had recently upgraded to Extended status and wanted to make sure he was getting the most out of his account. As a NETELLER employee, he’d heard about the Showcase site, but was still kind of hazy on the details.
I told him it was simple: NETELLER Showcase provides our members in over 140 countries with offers and bonuses from their favourite sites. We have built long-term relationships with some of the top global merchants so we can pass exclusive benefits on to NETELLER members. I gave him an idea of how he might cash in on our connections:
The perks
- Enjoy one-stop shopping for exclusive offers for NETELLER members*
- Receive real-time notification of Showcase offers through our Twitter feed
- Check out new offers posted weekly
- Exclusive offers for retail, forex trading, bingo, poker and casinos
- Visit the dedicated tournaments page for all NETELLER sponsored freerolls
Because Showcase is constantly being updated with exclusive offers just for NETELLER depositors, I told Chris that he should check it out often. And because I know he’s forgetful, I reminded him that the site’s always easy to find, with links to it in the QuickLinks section of his account and on our blog.
What’s your favourite Showcase perk?
*Offers vary by country.
Today’s post was written by Kristina. She is a Marketing Programs Specialist and works on our Business Marketing team. And in her spare time Kristina strives to hit the perfect ten-pin 300.
Win a tournament seat with NETPoints
Posted by Leanne in NETPoints, Rewards & promotions, Tournaments on November 28th, 2009
All right, it’s almost here! When we launched the new NETPoints program, there was 1 item that generated a lot of excitement. After many emails and calls for information, we’re launching a page where members can redeem their NETPoints every month for a chance to win a seat at upcoming merchant tournaments.
Starting December 1, visit the Showcase “NETPoints tournaments” page to see all the latest tournaments. Check out some of the details below.
The goods
- The first tournament will be posted on December 1, 2009
- To participate, just provide your first and last name and the email address associated with your NETELLER account
- Members can submit a maximum of 5 entries per tournament
- Draws take place 1 week before the date of the tournament
- Winners will automatically have NETPoints deducted from their account
- Winners will be contacted to confirm they’re available to participate
Be sure to bookmark the page and check back often for new tournament announcements! I wish you luck in winning one of those coveted tournament seats!
And don’t worry, we haven’t forgotten our VIPs. You guys have your own page! Please contact your VIP account manager for information.
Are you going to redeem your NETPoints for a shot at a tournament seat?
Today’s post was written by Leanne. She is a Marketing Manager and works mainly on the VIP program.
Express members can win with NETPoints in December
Posted by Leanne in NETPoints, Rewards & promotions on November 24th, 2009
I’m excited for our Express members because December will be a month of giving! If you’re new to NETELLER, are a veteran, or perhaps hit your Express limit, this will be the best time to upgrade your account. Why?
During December all Express members who upgrade their account will automatically be entered for a chance to win 10,000 NETPoints!
Not sure what NETPoints is? It’s the loyalty program for the NETELLER eWallet. And there are 3 really easy ways to collect NETPoints:
- Transfer funds to your favourite sites
- Use your Net+ card
- Send money with the new NETELLER Money Transfer service
There’s even more to win with your NETPoints
- Enter for a chance to win cash draws of $500 per week, $1,000 bi-weekly or $7,000 per month
- Redeem your NETPoints for a seat in a merchant tournament
- Exchange for free deposits (if you become a VIP)
So go ahead and give yourself an upgrade for a chance to win big. Good Luck!
Have you upgraded your account yet? Tell us what you think about NETPoints.
Today’s post was written by Leanne. She is a Marketing Manager and works mainly on the VIP program.
New NETPoints mean more NETELLER rewards
Posted by Leanne in NETPoints, Rewards & promotions, VIP on September 30th, 2009
Today’s post was written by Leanne. She is a Marketing Manager and works mainly on the VIP program. She’s also in charge of the office fish tank.
For as long as I can remember we’ve had the NETPoints program for the NETELLER eWallet. It’s been around for so long that sometimes it’s easy to forget we’re the only eWallet company that offers this type of program.
What’s a NETPoint?
Members earn NETPoints every time they send money to friends, family or their favourite sites. They can use their points to enter draws to win big cash prizes – $4,500 USD worth per month! It’s no wonder many of our members take advantage of the weekly, bi-weekly and monthly giveaways. But not everyone knows it exists! Well, that’s ending now.
We asked members how we could kick the NETPoints program up a notch and got some great feedback. Now we’ve bulked it up with some fantastic benefits and are ready to send it to the masses!
The goods
- Earn points every time you send money online to your favourite site, to your friends using Money Transfer or when you use your Net+ card
- Use your points to enter weekly, bi-weekly and monthly draws (up to $4500 awarded monthly!) or use your points to enter tournaments
- VIPs can use their points for up to 10 free deposits a month!
And there will be more amazing benefits coming soon. Follow us on Twitter for even more chances to win NETPoints and to find out if you are the latest cash giveaway winner.
I can’t wait to see what you think about the revamped NETPoints program. You know where the comments go.



